Overview
Remote
Depends on Experience
Contract - W2
Contract - Independent
Contract - 6 Month(s)
Skills
Scrum Master
Voice Services
Contact Center
Job Details
Job Title: Scrum Master-Voice Services/Contact Center.
Location: Chicago, IL.(Remote).
Duration: 6+ months
Job Description:
This document provides a overview of the key responsibilities, processes, tools, and best practices associated with the Scrum Master / Program Manager role within the Voice Services.
It's important to note that this is not a traditional Scrum Master role. Instead, it represents a hybrid position that blends the responsibilities of a Scrum Master/Program Manager, operating within both SAFe (at the program level) and Scrum (at the team level) frameworks.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.