Overview
Skills
Job Details
About UVS Infotech:
UVS Infotech is a Laurel, Maryland based, IT System Integrator with expertise in Emerging
Technologies: Artificial Intelligence, Machine Learning, Robotic Process Automation, Blockchain, Identity & Access Management, Identity Proofing
Position Summary:
The Senior Salesforce Developer is responsible for designing, developing, implementing, and
supporting customized Salesforce application and related workflows. This will include being the
administrator for Salesforce and related third-party applications that utilize the Salesforce
platform, meeting with project managers, analyzing project objectives, working with Salesforce
vendors, creating customer workflows, maintaining user roles, and troubleshooting application
errors. At a high level, the candidate will support 311 in the City of Baltimore in handling
resident service requests. This is a 100% remote job.
Role and Responsibilities:
Application Development & Support
- Work closely with functional areas and 3rd party vendors to coordinate changes
through development, testing, and deployment. - Creates business and technical requirements documents and conducts reviews of these
requirements to communicate and manage enhancements to functionality. - Develop and maintain dashboards, reports, and visualizations as requested by
functional areas. - Troubleshoot issues, develop solutions and coordinate resolution with internal technical
staff as well as 3rd party staff. - Perform routine administrative and maintenance activities as needed which includes
monitoring of operations and performance. - Monitor, troubleshoot, and resolve issues in the Salesforce and associated systems such
as SQL Server and Heroku. - Monitor data quality and implement processes to improve data accuracy and
consistency.
Technical Leadership
- Develop an in-depth understanding of the current solutions and architecture.
- Evaluate internal processes, procedures, and practices to proactively propose solutions
that:
o reduce duplicate work and manual processes
o increase reuse and quality
o Stay up to date with the latest trends and technologies in Salesforce and suggest
improvements
Education and Experience:
- Bachelor s degree in science, statistics, mathematics, computer science, or a related
field. - One or more Salesforce.com (SFDC) Certifications with Advanced Certifications a plus.
Required Skills:
- 3 years of technical working experience in Salesforce
- Strong working knowledge of the Software Development Lifecycle
- Experience with mobile application development
- Experience with Salesforce Web Services APIs.
- Experience with Salesforce Lightning development
- Data modeling, management and security
- Deep understanding of issues surrounding data security and best practices for balancing
availability with security. - Experience in a Government setting.