Senior Technology Consultant

Position: Senior Technology Consultant

Location: Canton, MI

MUST HAVE:

• Bachelor’s degree in Computer Science or a related field.
• Proven experience in an IT Managed Service Provider (MSP) environment.
• LAN/WAN networking expert
• Strong hands-on experience with Microsoft-based technologies and solutions.
• Expertise in troubleshooting networks, including firewalls, servers, wireless, VoIP, and connectivity issues.
• Excellent customer service and client-facing communication skills.
• Ability and willingness to travel to client sites across the Metro Detroit area.

JOB DESCRIPTION:

• We are seeking a highly skilled and experienced Senior Technology Consultant to join our fast paced, constantly changing, dynamic team.
• The ideal candidate will have previous experience working with Managed Solution Providers.
• The ideal candidate will have previous experience working independently in the field while troubleshooting or implementing various technologies - INDEPENDENTLY.
• We are a TEAM, but it is important to have the Skills to act Independently while in the field troubleshooting.
• This person will be able to troubleshoot various type of networks for a variety of clients.
• In this role, you will leverage your expertise in technology solutions to troubleshoot, implement and drive innovation and deliver exceptional results for our clients.
• The ideal candidate will possess a strong background in technology consulting, with a particular emphasis on LAN/WAN environments and will be Microsoft Centric.
• Working with LAN/WAN on customer networks is our business, each client could present unique challenges!
• You will work closely with clients to understand their needs, develop strategic recommendations, and implement solutions that enhance their operational efficiency and competitive advantage - while troubleshooting issues that arise.

KEY RESPONSIBILITIES:

• Collaborate with clients to assess their technology needs and challenges, providing tailored consulting services that align with their business objectives.
• Design and implement advanced technology solutions, focusing on the Microsoft Platforms.
• Conduct thorough analyses of existing systems and processes to identify areas for improvement and optimization.
• Troubleshooting Internet Performance, Firewalls, Servers, Wireless, VoIP and Connectivity.