Senior Business Systems Analyst

Opportunity Overview

Team Overview:
Senior Business Systems Analysts provide detailed support to teams through requirements gathering, development, analytics, documentation, and testing collaboration. They leverage a deep understanding of specific products, processes, workflows, and data to help teams identify and address viability risks, including legal compliance and privacy constraints, for prioritized initiatives. They assist in creating or refining detailed user stories and acceptance criteria when the product owner requires support. Additionally, they ensure teams are informed of upcoming changes and help coordinate communications or other efforts to ensure successful solution delivery.

Here are a few of the key responsibilities:

• Lead strategic initiatives to align client expectations, user needs, and product capabilities, synthesizing insights into actionable recommendations. Partner with cross-functional teams to deliver impactful solutions, driving measurable user value and firm outcomes
• Collaborate with the development and testing teams to clarify requirements during defect resolution. Prepare test scenarios, facilitate User Acceptance Testing (UAT) by conducting walkthroughs with end-users, and addressing test-related questions & lead UAT planning and execution, ensuring business stakeholders are prepared and engaged.
• Proactively identify, document, and prioritize complex issues impacting project delivery, business processes or system functionality, ensuring timely resolution through collaboration with stakeholders and technical teams. Monito issue trends to provide strategic insights and recommend long-term process improvements to mitigate recurring challenges.
• Use advance data analytics to drive insights and support strategic decision-making.
• Document requirements in a clear and concise format, collaborate with stakeholders across departments to gather insights, & mentor and guide junior analysts, ensuring alignment to standards
• Act as a support resource for development teams by clarifying basic requirements and ensuring documentation is accessible and up to date, act as the primary liaison between business stakeholders and the development team, ensuring clear communication and alignment on requirements, & strategically manage the relationship with development teams, ensuring the solution aligns with business goals and is delivered efficiently.
• Help prepare user guides, training materials, or quick-reference documents, collaborate with project managers and technical teams to finalize deployment plans, & oversee deployment plans and ensure alignment with business strategy and organizational goals.
• Mentor and Coach junior and entry level BSA's, contributing to team development and knowledge sharing

EEO Statement

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Company Description

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Awards and Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Position Requirements

What You'll Need:

• Bachelor's Degree and/or equivalent experience
• 6+ years of experience with Workflow Management tools including:
  • Proficient in advanced tools and techniques for complex requirement gathering
  • Expert in business analysis methodologies, strategic planning, and department/enterprise analysis
  • Previous experience with Agile and/or Product Management concepts (such as user story writing, Agile events, and backlog refinement)
  • Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling.

What Could Set You Apart:

• Previous experience with data extraction and BI tools (SQL, Oracle Reporting Studio, Tableau, Power BI) is a plus.

Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status . Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.
Candidates who live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday.

Salary Information

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.