IT Support Specialist

Location: Westminster, CO (Fully onsite, 5 days per week)

Pay Range: $60,000 - $75,000 (depending on experience)

Department: Information Technology

Reports To: IT Support Desk Supervisor

We are seeking a motivated IT Support Specialist to join our onsite team in Westminster, CO. In this role, you'll provide hands-on technical support across the organization, ensuring employees have reliable access to the tools and systems they need to perform effectively. You'll troubleshoot hardware and software issues, manage system installations and upgrades, and deliver user training to keep our workforce informed and productive.

• Provide technical support for business applications, hardware, and software.


• Manage incoming IT service requests via phone, email, and in person, ensuring timely resolution.


• Install, configure, and maintain computer systems, monitors, printers, and peripheral devices.


• Maintain and update hardware inventory to support asset management standards.


• Troubleshoot and resolve issues related to networks, operating systems, and office equipment.


• Support and maintain multifunction devices (printers, copiers, fax machines).


• Train and orient employees on the proper use of hardware, software, and security best practices.


• Assist with company phone system and mobile device management.


• Travel occasionally as required for support or training purposes.

• 3+ years of experience in a network and/or PC support environment.


• Associate's degree or equivalent combination of education, training, and experience.


• CompTIA A+ certification preferred.


• Experience with Vista by Viewpoint preferred.


• Strong knowledge of Windows 10 and 11, Mac OS X, iOS, and Android systems.


• Familiarity with Microsoft Office 365, especially Outlook.


• Basic understanding of networking concepts.


• Excellent communication, organization, and troubleshooting skills.


• High attention to detail and ability to meet deadlines.


• Comfortable working with a diverse team and managing multiple priorities in a fast-paced environment.

• Onsite in a dynamic office setting.


• Requires frequent computer use and occasional lifting of supplies or equipment.


• May experience interruptions and periods of high activity.

• Full-time, 40 hours per week.


• Some overtime or after-hours work may be required, including travel.

We offer a competitive salary and a comprehensive benefits package that includes:

• Up to 80% employer-paid health insurance.


• Optional Health Savings Account (HSA).


• Paid Time Off (PTO) after waiting period.


• 401(k) with company match up to 4%.


• Employee-paid dental, vision, and life insurance.


• Access to EAP, telemedicine, and 24/7 nurse line services.

Final candidates will undergo a background check and drug screening (including marijuana) in accordance with federal guidelines and company policy.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.