Web Operations and Experience Manager

job summary:

Web Operations and Experience Manager

location: DENVER, Colorado

job type: Contract

salary: $40 - 44 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

• Liaise with research and analytics units to ensure website experience meets the needs of target personas effectively.

• Collaborate with digital experience stakeholders across departments to foster seamless end-to-end journeys, from discovery to advocacy of Teradata.

• Serve as a Subject Matter Expert for Web Content Management systems, aligning technology with organizational objectives.

• Assist in technical SEO activities, including optimizing site structure, indexability, and overall health.

• Work with IT and marketing technologists to integrate and operationalize web technologies in support of customer journeys, ensuring accurate measurement.

• Manage domain name operations.

• Supervise tag management strategy, governance, and operations.

• Translate insights into actionable project requirements for UX and Development teams.

• Propose and conduct tests and experiments to enhance site performance and gather insights.

• Configure web technologies within the ecosystem to facilitate customer journeys while maintaining proper tracking and measurement.

• Monitor website operational performance and implement optimizations to enhance speed, SEO, accessibility, and uptime.

• Utilize analytics and monitoring tools to identify and address user frustration or technical issues in collaboration with relevant teams.

• Coordinate with the Web Development team and IT to ensure website compliance with security standards and legal regulations, including accessibility and data protection laws.

Qualifications:

• Demonstrated leadership experience of 5+ years in shaping web strategy, overseeing operations, and crafting website roadmaps.

• Familiarity with AI-driven technologies aimed at enhancing operational efficiency and elevating customer experiences.

• Proficiency in Google Analytics 4, exhibiting an expert-level understanding.

• Competency in Project Management principles, Agile methodologies, and proficiency in tools like Jira and Trello.

• Understanding of Web Content Accessibility Guidelines.

• Proficient in HTML, CSS, and JavaScript, enabling effective communication with web development teams.

• Knowledgeable about web security standards and regulations concerning user privacy.

• Expertise in various web technologies including Content Management Systems, Analytics, Tag Management, and integrated features like chat, search, and video.

• Proficiency in utilizing website performance monitoring tools.

• Understanding of multi-lingual website architecture and best practices in localization.

• Familiarity with technical SEO principles and tools like Google Search Console.

• Knowledgeable about UX best practices, adept at creating streamlined digital experiences.

• Understanding of consent management platforms and compliance procedures.

• Familiarity with the web development process, capable of translating business requirements into technical specifications.

• Knowledgeable about digital governance practices, facilitating efficient and scalable production workflows.

• Expertise in optimizing information architecture and website structure for improved findability and search engine indexability.

• Ability to collaborate effectively with diverse stakeholders, including analysts, content creators, designers, and business leaders, to ensure alignment on solutions.

qualifications:

• Experience level: Experienced
• Minimum 5 years of experience
• Education: Bachelors

skills:

Google Analytics 4

HTML

CSS

JavaScript

Jira

Trello

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.