AVEVA /OSI PI Analyst

Immediate need for a talented AVEVA /OSI PI Analyst. This is a 12+months contract opportunity with long-term potential and is located in Charlotte ,NC (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-70214

Pay Range: $60 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Provide day-to-day production support for applications, infrastructure, and end user client tools (ex. Datalink, ProcessBook, and PI Vision).
• Provide performance optimization and system health monitoring in support of compliance with overall health and availability targets for production systems.
• Provide installation, configuration, and monitoring support for the PI system servers, the application operating systems, interfaces, and client tools on end user workstations.
• Create, monitor, and provide maintenance for PI system tags.
• Provide monitoring and maintenance support for system security, deployment of patches, file backups, system restoration, and password management.
• Perform root cause analysis along with recommending and implementing preventive techniques as required.
• Develop and maintain effective application technical support documentation including procedures.
• Support the evaluation of operating system upgrades and changes to support tools, including support testing.
• Work directly with vendors and IT entities to troubleshoot and resolve issues.
• Ensure issues are properly documented, classified and escalated as appropriate.
• Support the analysis of business processes, information gathering, interpreting requirements, developing specifications, and implementing process workflows, including routing and approvals.
• Participate on project teams to deliver new functionality and to support corporate initiatives.
• Lead discussions, collaborate and interact with Enterprise Architects, IT Operations, Telecom, and various other business units.
• Comply with all applicable IT processes and procedures.
• Champion adherence to human performance practices.
• Champion adherence to change management processes.
• Ensure adherence to Service Level Agreement commitments.
• Interact and provide support for end users including training.
• Provide periodic 24x7 on-call rotation support.
• Notes from EM:
• Used to be OSI PI, now called Aveva PI
• Will need to be able to get NERC CIP access.
• Charlotte area is preferred. Open to remote candidates though. If local to Charlotte, they will need to be onsite 2 days a week for hybrid.
• 24/7 on call rotation is roughly every 8 weeks, after hours tickets are pretty minimal.

Key Requirements and Technology Experience:

• Key Skills: PI Delivery & Support Team , AVEVA PI vendor software suite, operational data , OSI , IT application.
• Bachelor s degree in computer science, information technology, engineering, or a related discipline; or five years of related business work experience in lieu of a degree
• Five or more years of experience with the installation, configuration, and monitoring of Aveva PI System servers, interfaces, and user tools.
• Five or more years of experience as a system administrator of Aveva PI System.
• Five or more years of experience with Aveva PI System tag creation, tag monitoring, and tag maintenance.
• Five or more years of experience with performance optimization and monitoring system health for the Aveva PI System.
• Three or more years of experience with PI Data Archive, PI Asset Framework, PI Asset Analytics, PI Event Frames, PI Vision, and PI Notifications.
• Experience with the monitoring and maintenance of Aveva PI System security and the deployment of patches.
• Experience with Windows system administration (2018, 2016, and 2012).
• Experience with Active Directory Security.
• Experience in Microsoft .NET application development.
• Working knowledge of application development life cycles.
• Technical knowledge of networks, firewalls, and related hardware and software.
• Demonstrated ability to lead others in completing complex deliverables.
• Demonstrated ability to resolve complex technical issues that require significant freedom of action and sound judgment.
• Demonstrated ability to multi-task effectively, proven self-starter, and demonstrated ability to work with minimum supervision.
• Demonstrated ability to work with external vendors of software packages and coordinate deliverables between internal and external teams.
• Demonstrated ability to easily and quickly learn business processes and technical skills to ensure effective project deliverables.
• Demonstrated knowledge of IT Solution Delivery Life-Cycle processes and the ability to apply solution delivery best practices.
• Strong experience with documenting procedures and best practices.
• Strong organization and customer service skills.
• Strong oral and written communication skills.
• Strong team player that works well with others.
• Experience in supporting end users with the use of technology.
• Passion for quality and excellence.
• Ability to adapt and learn new technologies quickly.
• Able to pass NERC background checks.
• Able to provide periodic 24x7 on-call support.
• Experience with Python and PowerShell Scripting.

Our client is a leading Utility Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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