Information Technology Specialist

Summary

For more information on the Department of Justice and the United States Attorneys' Offices, visit ;br>
This temporary promotion may be extended up to a total of 5 years or made permanent without further competition.

Duties

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If selected for this position, you will join a well-respected team that is responsible for performing a variety of tasks associated with the day-to-day operations and administration of IT Systems within the Office of the United States Attorney, District of Delaware. Typical work assignments will include but not limited to:

• Maintaining network architecture and infrastructure;
• Provide customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems;
• Properly maintain and control assigned telecommunications systems using knowledge of the capabilities and applications of network equipment including hubs, routers, switches, servers, and related hardware;
• Applies knowledge of the capabilities of commercial information systems security products, including firewalls and intrusion detection software in use by the organization;
• Converts user-developed content into workable Web pages using standard graphics markup languages, such as hypertext markup language (HTML) or extensible markup language (XML). Uses a variety of formats to deliver content using the internet, including graphics and multimedia;
• Implementing policies and procedures to ensure information systems reliability;
• Monitoring functionality, security, and integrity of internet services;
• Installing, configuring, and maintaining litigation support equipment; and
• Installing, configuring, troubleshooting, and maintaining customer hardware and software.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

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Conditions of employment

• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
• You must be registered for Selective Service, if applicable.
• If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See ;/li>
• If selected, you may be required to complete a one year probationary period.
• Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
• You must meet all qualification and eligibility requirements within 30 days after the closing date of this announcement and before placement in the position.

Qualifications

GS-11: To be eligible at the GS-11 level, you must meet one of the following:

Specialized Experience: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed: Attention to Detail, Customer Service, Oral Communication, Problem Solving.

AND

Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-9 grade level in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:

• Providing IT customer support services to include the installation, configuration, troubleshooting, recovering and/or resolving of recurring hardware and software systems and networked systems;
• Providing user training and assistance on a variety of routine applications;
• Installing and maintaining database and networked systems including servers, hubs, VPNs, routers, switches, bridges and/or related hardware;
• Assisting in organization- wide account maintenance and hardware/software updates.

OR

Education: One of the following types of education in a related field: a Ph.D. or equivalent doctoral degree; OR 3 full years of progressively higher-level graduate education leading to such a degree. Degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at ;br>
Education

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see ;br>
OR

Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at All documentation must be in English or include an English translation.

Additional information

Payment of relocation expenses will not be authorized.

The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.

EEO Statement: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.