Desktop / Application Support Analyst

  • Eastlake, OH
  • Posted 8 days ago | Updated 4 hours ago

Overview

On Site
$28.00 - $32.00 per hour
Contract - W2
Contract - 6+ month(s)

Skills

Windows 10
Office 365
Active Directory
PC/Laptop hardware
mobile devices
PC imaging

Job Details



**This position will be working on site**


Our client in the on the east side of Cleveland is looking for a Desktop / Application Support Analyst. This is a 6+ month contract position.


The qualified candidate will be:



  • Responsible for providing various IT support functions and will work directly with employees to set up new PC's and assist with support desk ticket resolution.

  • Experience understanding applications and provide initial troubleshooting or guidance on what might be an issue.

  • Microsoft tools experience would be preferred, such as: Power Suite, SharePoint Workflows, C++, etc.

  • Customer service mindset.

  • Excellent problem-solving ability.

  • Strong interpersonal, verbal, and written communication skills.

  • Ability and discipline to follow standards, procedures, checklists, and design documents.

  • Detail oriented with the ability to work independently/ self-starter.

  • Strong prioritization and time management skills

  • Experienced to expert knowledge of the support process for the main technologies in our environment, including Windows 10, Office 365, Active Directory, PC/Laptop hardware, mobile devices, PC imaging.



We are looking for someone that is looking to grow in the company and enjoys technology.



If qualified and interested, please submit a resume and rate expectations using the link below.



Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.


California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .


Benefits Information:


Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.




We look forward to working with you.

Beacon Hill. Employing the Future

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About Beacon Hill