IAM Consultant

Title: IAM Consultant

Duration: 12+ Months

Location: USA (Remote)

Responsibilities:

• Reading / research of Venafi service
• Research ideas on discovery and certificate placement
• Analyze certificate discoveries and determine placement
• Determine who certificate owners are
• Looking for automation opportunities
• Accept new customer requests and add them in Venafi.
• Review certificate requests and approve or reject.
• Review revocation requests and approve or reject.
• Consult with customers regarding certificate needs.
• Private versus Public certificates
• Which Entrust template is required
• Assist customer with certificate installation on various platforms
• Scan Venafi for duplicate Common Names to reduce Venafi license count.
• Process Entrust Code signing certificate requests in the Entrust portal.
• Add new domains and renew existing domains with Entrust.
• Monitor Venafi for error events and resolve or escalate to Tier 3.
• Weekly report to find Venafi policies that do not have assigned FIM groups.
• Monitor the Entrust license totals and alert Tier 3 when they are low.
• Assist with other PKI tasks such as offline CRL publishing.
• Perform the daily and weekly PKI checks as defined in the ADCS OSI.
• Help research PKI problems or issues by performing internet searches or consulting documentation.
• Documenting repeatable job processes.
• Other related duties as assigned.
• Assist customers with registration and use of digital signatures

Required Skills:

• Understanding of Public Key Infrastructure (PKI)
• Self-motivated and self-driven
• Critical thinking / logical execution
• Knowledge of Certificate Services
• Understanding of SSL certificates
• Basic understanding of Group Manager tools and/or how to look up security groups
• Strong drive for process improvements and solutions
• Ability to write and understand technical documentation
• Ability to work with and talk to customers
• Ability to work independently
• Ability to operate well in a team environment
• Ability to troubleshoot technology issues
• Fluent in English
• Experience with an ITSM application, preferably ServiceNow

Nice to Have Skills:

• Experience in PKI
• Experience with servers / applications that require certificates
• Certifications in ITIL, MCSA, or any relevant products
• Ability to use Internet tools for translation to enable written communication with people speaking other languages.
• Experience with digital signatures
• PowerShell scripting knowledge / experience