Overview
Skills
Job Details
Position: IT OCM Communications and Messaging Lead
Location: Onsite (Must go to Austin office)
REQUIREMENTS:
Project Overview:
This project is a strategic initiative to consolidate IT resources currently embedded across various departments into a unified IT division. This effort aims to strengthen IT governance, improve user access and security, and enhance visibility and operational reporting across the enterprise. The project includes evaluating current IT roles and reporting structures, conducting position classification reviews, aligning personnel with an optimized organizational model, and inventorying IT systems and projects to support business prioritization and alignment with enterprise objectives.
Position Summary:
We are seeking an experienced Senior OCM Communications & Messaging Lead to develop and execute a comprehensive change management and communication strategy for this enterprise-wide IT reorganization. This role is critical in ensuring that all impacted stakeholders - including executive leadership, business units, and IT personnel - are informed, engaged, and aligned throughout the transition.
The ideal candidate will bring proven experience in leading communications for large-scale Organizational Change Management (OCM) initiatives, particularly within the public sector and IT transformation projects.
Key Responsibilities:
- Design and implement a strategic communications plan aligned with the overall change management approach.
- Develop key messages and engagement content to support stakeholder awareness, understanding, and commitment to the IT centralization initiative.
- Serve as the lead communication liaison between executive leadership, HR, IT, and departmental stakeholders.
- Create and manage communication materials, including emails, presentations, FAQs, newsletters, talking points, and intranet content.
- Coordinate stakeholder engagement activities, such as town halls, feedback sessions, and leadership briefings.
- Monitor communication effectiveness and adjust tactics based on feedback and organizational readiness.
- Support the OCM team with training coordination, change readiness assessments, and staff onboarding messaging.
Required Qualifications:
- 8+ years of experience in Organizational Change Management, with a focus on communication strategy and execution.
- Demonstrated success in leading communications for large-scale organizational or IT transformation efforts.
- Experience in public sector or government environments, with knowledge of IT classification structures and HR processes.
- Outstanding written and verbal communication skills; ability to translate complex technical or organizational topics into clear, accessible messaging.
- Proficiency in change communication planning tools, stakeholder analysis, and readiness assessments.
- Ability to collaborate effectively across multi-disciplinary teams and engage with stakeholders at all levels.
- Experience with IT governance, project portfolio management, or IT service delivery models.
Preferred Qualifications:
- Familiarity with Prosci ADKAR , Kotter, or similar change management methodologies.
- Strong understanding of enterprise IT environments, infrastructure, and application support integration.
- Bachelor s degree in Communications, Organizational Development, Public Administration, or related field (Master s preferred).