Business Analyst

I. DESCRIPTION OF SERVICES

Texas Department of Family and Protective Services requires the services of 2 Business Analyst 2.
The Worker is responsible for collaborating with ITS Leadership, Agency Accessibility Coordinator to design
and implement accessibility initiatives and projects in alignment to meet compliance with Federal, State, and
agency procedures, policies, rules, and laws including DOJ ADA Title II. Analyzing web content for accessibility,
recommending changes to make content accessible, and remediating accessibility issues. Participates in
testing efforts of accessibility projects and EIR efforts and provides testing results to the agency Accessibility
Coordinator and stakeholders in developing roadmaps, plans, and designs for accessibility activities.
Collaborates with Agency Accessibility Coordinator and agency content owners to conduct remediation work
of EIR and to ensure accessibility compliance. Enhances accessibility efforts by monitoring and tracking
accessibility updates, communicating both internally and externally on continuous improvements. Performs
preliminary accessibility assessments with internal and external partners; testing and validation and completes
coordinating reports.

II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements
(skills/experience) will be displayed to customers but may not be chosen for this
opportunity.
Years Required/Preferred Experience

4 Required

Knowledge of Texas Administrative Code, Texas Department
of Information Resources (DIR) EIR Accessibility Policy, and
Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
related to federal and state accessibility requirements

4 Required

Knowledge of industry best practices for accessibility
services for digital content and Electronic Information
Resources, such as brochures, flyers, webpages,
documents, forms, and training materials

4 Required

Experience assessing web content and other EIR for
compliance with accessibility standards and performing
analysis to for remediation

4 Required

Knowledge of EIR testing and validation practices and
methodology to confirm compliance with accessibility
standards

4 Required

Experience in identifying functional and technical
requirements gathering, analysis and documentation with a
strong attention to detail

3 Required Experience with the Microsoft Suite of tools (Excel, Word,

PowerPoint, Visio, MS Project and SharePoint)
2 Required Strong communication skills, both verbal and written

1 Preferred Awareness or knowledge of DFPS systems and programs.

The primary work location(s) will be at 4900 N Lamar Blvd, Austin, Texas 78751. The working position is
Hybrid - On Site and Telework.
Candidates selected for this opportunity may be required to physically attend meetings in Austin, TX, with
minimal notice.
Candidates currently residing within the State of Texas are preferred. However, if candidate currently
resides outside of the State of Texas, he/she will be required to relocate to Texas, if selected for the position
and the offer is accepted, prior to the estimated