IVR Architect (Kore AI)

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.

By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.

Hi,

This is Vinod from Sensiple, Inc. I have the below job opportunity available with my client. Appreciate, if you could kindly go through the job description. If you re interested, kindly respond me back with your recent updated resume.

I would appreciate it, if you can forward this email to your contacts who might be interested, if you are not available.

Position: IVR Architect (Kore AI)

Work Location: Charlotte, NC (Onsite)

Duration: Long Term Contract

Requirements:

• Experience with Conversational AI projects, Intent identification and LLM development with Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).
• Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data retrieval, and integrations with conversational AI platforms, frameworks, and tools.
• Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.
• Experience with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.
• Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.
• Good to have knowledge in KORE AI as current IVRs are built in KORE AI platform and integrations required with KORE AI.

Mandatory Skills:

• Java, Prompt engineering, LLM integrations, API, Web services, LCNC platform exposure, NLU / NLP model implementation.

If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to vinod dot pv at sensiple dot com

Regards,

Vinod P V | Sensiple Inc.,

vinod dot pv at sensiple dot com

555 US Highway 1 S, Ste 330 Iselin, NJ 08830

Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.