IT Support

Overview

On Site
$90000.00 - $90000.00 per annum
Contract - W2

Skills

IT Support

Job Details



Job Title: IT Support Specialist


Location: 100% Onsite - Corporate Office in Moorpark, CA
Type: Contract-to-Hire (CTH)
Salary Range: $60,000 - $75,000
Start Date: ASAP


About the Role


We are seeking a hands-on, proactive IT Support Specialist to join our lean IT team. You'll work side-by-side with our IT Director in a fully onsite role supporting a dynamic corporate environment of approximately 120-140 users. This is a unique opportunity for someone early in their IT career who wants to build deep technical skills, contribute to high-impact infrastructure projects, and grow within a transparent, feedback-driven environment.


Key Responsibilities



  • Provide day-to-day Level 1 and Level 2 IT support across the organization

  • Troubleshoot hardware/software issues (Windows only - no Mac environment)

  • Manage basic networking tasks

  • Participate in the migration of a legacy Microsoft 2008 server

  • Support ongoing Intune asset inventory integration

  • Assist with ISO 2001 readiness projects

  • Handle requests related to Unify badge access and C3X phone systems

  • Help with implementation and setup of a new ITSM tool (FreshService or Zendesk)

  • Support Sophos-based firewall and networking infrastructure

  • Provide documentation for troubleshooting, asset management, and process flows


Ideal Candidate Profile


Technical Skills



  • Strong troubleshooting abilities (hardware, software, printers, networking)

  • Comfortable working with Windows 10 & 11, Office 365, Azure, Intune

  • Experience with or interest in networking, server support, and systems migration

  • Familiarity with Sophos (firewall/security), NinjaOne (desirable)

  • Basic project skills and ability to work through ambiguity


Preferred Certifications (Nice to Have)



  • CompTIA Network+

  • CCNA

  • ITIL Foundations


Soft Skills



  • Self-motivated, dependable, and curious

  • Strong communication and documentation abilities

  • Thrives in a flat, fast-moving environment

  • Open to coaching and continuous learning

  • Comfortable working without rigid structure - must be adaptable to evolving needs



All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Ledgent Technology