Problem Resolution and Prevent Recurrence Engineer

Job Description

If good is just never good enough for you, Ford Quality shares your passion for striving for perfection. We're responsible for driving the continuous improvement efforts that enable Ford to deliver the highest quality products and services. Help us drive operational excellence through such innovative, proprietary initiatives as our Global Product Development System, Quality Operating System and New Model Launch. Work cross-functionally and closely with integrated teams in Manufacturing, Product Development, Purchasing, Marketing, Sales and Service.

In this position...

Ford Motor Company continues to increase its' focus on robust problem-solving efforts to resolve product design failures. In support of this effort, the PD Quality Department is expanding its Problem Solving/Prevent Recurrence department. This department is responsible for leading engineering teams through the robust problem-solving methodologies resulting in data-driven understanding of (1) Problem root cause(s); (2) Interim Containment actions (ICA); (3) Permanent Containment Actions (PCA); and the development of corporate lessons learned and prevent recurrence actions (PRAs).

Problem solving experts in this department will focus on resolving design related failures identified throughout the product's useful life, beginning with test (Design Verification) failures and continuing through the product's warranty and lifetime field performance failures.

In addition to demonstrated problem-solving skills and experience, applicants must possess a strong interest in learning and technical development. Applicants will be required to interface with teams that include subject matter experts, allowing for numerous opportunities to expand technical knowledge in a wide area of automotive technologies, features, systems, and components. Workload will consist of prioritizing problems based upon impact on our customers and company and leading cross functional teams through the complete problem-solving process in a robust and timely manner. Projects frequently target high profile products, technology, and launches as well as high profile quality issues within the product development organization. The position requires presentation of status and findings allowing diverse management exposure.

What you'll do...

• Lead engineering teams in determining root cause(s), robust/verified interim containment actions (ICA), robust/verified permanent containment actions (PCA) and Prevent Recurrence actions (PRAs) for test, launch and post-launch product failures.
• Develop/update verification methodologies capable of demonstrating failure rate improvements
• Lead the identification and cascade of lessons learned by ensuring product DFMEAs, Design Rules, Test methods and or corporate processes are updated.
• Provide the Product Development organization with statistical and problem solving support including assisting with 6-Sigma methodology training.
• Deliver project presentations to senior management accomplishments, conclusions, and lessons learned.

Minimum requirements

• BS degree in Engineering required.
• Minimum of 3 years experience in Product Design with component/system design development.
• Demonstrated experience with the use/development of test methodologies to demonstrate product robustness or failure rate improvement (Design-of-Experiments, A vs. B testing, Test-to-failure, Degradation analysis, and/or Signal-to-Noise methodologies)

Desired requirements:

• Engineering MS degree or higher
• Reliability Engineering degree (BS or MS)
• Certified 6-Sigma Black Belt/master Black Belt (DMAIC or DFSS)
• Experience in a Quality and/or testing Organization
• 6-Sigma trained. Certification preferred but not required. If not a Certified 6-Sigma Green/Black Belt, evidence must be provided on problem-solving capabilities
• Working understanding of Functional requirements, failure mode effects, causes, severity and detection methods (DFMEAs)
• Ability to develop clear working level documents and management presentations as well as clear/concise communication skills.
• Strong organizational skills with the ability to manage several unique tasks simultaneously.
• Ability and willingness to travel to both Ford and supplier domestic and foreign locations.
• Electric Vehicle or Software Experience.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

Please see our Company Profile.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-.

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