Mid-level UAT Analyst

Software Guidance & Assistance, Inc., (SGA), is searching for an Mid-level UAT Analyst for a Contract assignment with one of our premier Regulatory clients in Rockville, MD.

This position is hybrid (2 days/week Onsite)

Responsibilities :
Defines and implements UAT strategies, plans, and methodologies for complex, mission-critical software applications.
Collaborates with project stakeholders to define UAT objectives, scope, and deliverables aligned with CRED's strategic goals.
Create and maintain UAT test plans, test cases, and test scripts ensuring comprehensive test coverage.
Creates SQL scripts and calls APIs using Postman to identify test data and validate test cases.
Cross-functional collaboration between technology, product management and business teams to incorporate UAT into the agile development process.
Conducts risk assessments and develop mitigation strategies to address potential issues during UAT.
Continuously assesses and optimizes UAT processes, tools, and methodologies for maximum efficiency and effectiveness.
Incorporates industry best practices and emerging trends in UAT management into the organization's processes.

Business Support
Ensures quick responses to the resolution of production issues and incidents, minimizing downtime and impact on end-users.
Collaborates with the technology team to implement proactive monitoring and alerting solutions.
Performs post-deployment reviews to identify and mitigate production issues early in the software development life cycle.
Maintains a robust issue reporting process and collaborates with stakeholders to triage the issues reported.
Maintains a comprehensive issue log across all CRED applications and work with the stakeholders to prioritize and create a roadmap for resolution.
Provides regular updates to department leadership on the status of application quality and actions taken to improve system stability.

Requirements :
Bachelor's degree in Computer Science, Information Systems, or Computer Engineering, and a minimum of 3 years of software development lifecycle experience.
Advanced degree preferred.
Proficiency in database concepts and creating SQL scripts.
Understanding of software application architecture and API concepts.
Experience creating complex SQL scripts.
Keen eye towards application quality and excellent troubleshooting skills
Knowledge of industry leading technology best practices including familiarity with technology methodologies including at least Agile and iterative.
Should be well organized, thorough, and able to handle competing priorities.
Ability to maintain focus and develop proficiency in new skills rapidly.
Experience working with business and industry leaders in coordinating the testing timelines.
Excellent communication (both oral and written) and interpersonal skills particularly in effectively managing relationships with a diverse group of clients/constituents with varying (often conflicting) interests.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.