HEAT IT Admin

Overview

Remote
$50 - $55
Full Time

Skills

ITIL
HEAT
IT Service Management

Job Details

About HEAT IT Service Management
Ivanti HEAT IT Service Management HEAT IT Service Management is ITIL service management software that provides release management, service level management, event management, availability management, financial management, and portfolio and project management tools. The platform enables users to automate incident processes, identify problem sources and restore service operations.

The software facilitates group knowledge storage and sharing for both service desk agents and customers, provides users with workflow automation tools, and allows both internal and external users to submit and track service requests. Additionally, the platform is equipped with service catalog functionality, real-time role-based service request dashboards, and change management and tracking tools.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About ITVISION360 Inc