Overview
On Site
USD 18.00 - 21.00 per hour
Full Time
Skills
Training
Project Management
Performance Management
Preventive Maintenance
Team Leadership
Routing
ServiceNow
Microsoft Office
Microsoft
Network Monitoring
Microsoft Windows
Customer Service
Help Desk
Issue Tracking
NOC
SolarWinds
Splunk
Network Operations
CompTIA
Taxes
Life Insurance
Neural Network
Marketing Intelligence
MI
Business Transformation
Law
Job Details
One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Network Operations Centerteam.
Workplace Type - This is a Hybrid Position.
Working Hours: The work schedule is as follows: Monday, Tuesday, Friday, and rotating Saturday (12pm noon -12am midnight).
Training hours: Please note, First two weeks of training will be onsite 9am-6pm with the Team Lead. After this you will shift
to the regular schedule.
Work Environment: 2 days in office, 2 days remote (Saturday will be remote)
Job Description:
Our Client is seeking a NOC Analyst to work in their 24x7x365 Operations Center. They are open to someone more entry level who has strong technology fundamentals who is willing to learn their tools and environment (primarily SolarWinds, Splunk, ServiceNow, PagerDuty). This team performs diagnosis / triage, manages critical incidents, and maintains key operational tools and processes to ensure overall availability, performance, health, and security of all services offered by the NOC.
You will be working on a team of 2-3 NOC analysts per shift.
Experience working with technology in an enterprise environment with a high flow of ticket traffic is preferred, but as long as someone has worked in fast paced environments in the past they are open to the individual. Manager is really looking for a type A individual that enjoys working with team members and being able to have non work related conversations and get along with everyone.
Ultimately: Ticket routing to HR, network operations and any other team that they can help in a crisis. They support domestic and international markets 24x7x365 (Europe, Africa, Southeast Asia, Canada, North America, South America, etc.)
Skills Preferred:
servicenow, microsoft office, Microsoft Teams, network monitoring, troubleshooting, windows, support, customer service, helpdesk troubleshooting, help desk support, ticketing system, noc, solarwinds, pageduty, splunk, network operations center
*Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties*
*We are looking to set up interviews as early as this week*
* CompTIA Certifications are desirable for this role *
*Medical, Dental, and Vision Benefits Offered from Day One*
* If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address) *
Pay and Benefits
The pay range for this position is $18.00 - $21.00
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Pay and Benefits
The pay range for this position is $18.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Ann Arbor,MI.
Application Deadline
This position is anticipated to close on May 22, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Workplace Type - This is a Hybrid Position.
Working Hours: The work schedule is as follows: Monday, Tuesday, Friday, and rotating Saturday (12pm noon -12am midnight).
Training hours: Please note, First two weeks of training will be onsite 9am-6pm with the Team Lead. After this you will shift
to the regular schedule.
Work Environment: 2 days in office, 2 days remote (Saturday will be remote)
Job Description:
Our Client is seeking a NOC Analyst to work in their 24x7x365 Operations Center. They are open to someone more entry level who has strong technology fundamentals who is willing to learn their tools and environment (primarily SolarWinds, Splunk, ServiceNow, PagerDuty). This team performs diagnosis / triage, manages critical incidents, and maintains key operational tools and processes to ensure overall availability, performance, health, and security of all services offered by the NOC.
You will be working on a team of 2-3 NOC analysts per shift.
Experience working with technology in an enterprise environment with a high flow of ticket traffic is preferred, but as long as someone has worked in fast paced environments in the past they are open to the individual. Manager is really looking for a type A individual that enjoys working with team members and being able to have non work related conversations and get along with everyone.
Ultimately: Ticket routing to HR, network operations and any other team that they can help in a crisis. They support domestic and international markets 24x7x365 (Europe, Africa, Southeast Asia, Canada, North America, South America, etc.)
Skills Preferred:
servicenow, microsoft office, Microsoft Teams, network monitoring, troubleshooting, windows, support, customer service, helpdesk troubleshooting, help desk support, ticketing system, noc, solarwinds, pageduty, splunk, network operations center
*Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties*
*We are looking to set up interviews as early as this week*
* CompTIA Certifications are desirable for this role *
*Medical, Dental, and Vision Benefits Offered from Day One*
* If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address) *
Pay and Benefits
The pay range for this position is $18.00 - $21.00
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Pay and Benefits
The pay range for this position is $18.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Ann Arbor,MI.
Application Deadline
This position is anticipated to close on May 22, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.