Overview
On Site
Full Time
Skills
Retail
Distribution
Manufacturing
Technical Support
Business Operations
IT Service Management
Field Service
Licensing
Unity
Collaboration
Sensors
Affinity Propagation
Risk Management
Video
CCTV
Surveillance
Shipping
Microsoft Office
Microsoft Excel
Microsoft Outlook
Web Browsers
Internet Explorer
Organizational Skills
Decision-making
Communication
Active Listening
Management
Public Relations
FOCUS
Innovation
SAP BASIS
Law
Endevor
Accessibility
Job Details
Job Description
About the company
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
#bringyourflavor
#LI-AE1
What you will be doing
The CCTV Technical Support Analyst plays a critical role in ensuring the reliability and effectiveness of surveillance systems across all Albertsons Companies facilities. This position is responsible for providing round-the-clock technical support, system maintenance, and operational oversight of CCTV infrastructure. Working closely with internal teams and external vendors, the analyst helps safeguard company assets and supports business operations through proactive monitoring, troubleshooting, and strategic system enhancements.
The position will be based in Boise, Idaho.
Main responsibilities
What we are searching for
What is it like at Albertsons?
Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-(option #4).
About the company
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
#bringyourflavor
#LI-AE1
What you will be doing
The CCTV Technical Support Analyst plays a critical role in ensuring the reliability and effectiveness of surveillance systems across all Albertsons Companies facilities. This position is responsible for providing round-the-clock technical support, system maintenance, and operational oversight of CCTV infrastructure. Working closely with internal teams and external vendors, the analyst helps safeguard company assets and supports business operations through proactive monitoring, troubleshooting, and strategic system enhancements.
The position will be based in Boise, Idaho.
Main responsibilities
- Provide maintenance and support for CCTV systems across all Albertsons Companies facilities nationwide 24/7.
- Collaborate with division personnel, IT Services, Field Services, and third-party vendors to ensure seamless operations.
- Manage programming, user groups, licensing, and access permissions within the Avigilon Unity CCTV systems.
- Oversee service coordination for cameras, monitors, Everseen systems, aging tickets, cart retention systems, pneumatic tube systems, Rx intercoms, Rx drawers, and sensors using Corrigo and SNOW platforms.
- Assist Asset Protection (AP) and other business units in developing solutions related to CCTV systems, including special projects involving ancillary devices or equipment.
- Utilize health monitoring systems to proactively identify and address technical issues.
- Support Risk Management by providing video footage, when available, to assist Sedgewick with claims.
- Perform additional tasks as assigned by the Security Manager.
What we are searching for
- Strong understanding of CCTV systems, cameras, and surveillance technologies relevant to company operations.
- Skilled in identifying solutions and recommending cost-saving opportunities that enhance efficiency across all divisions.
- Familiarity with proper shipping methods and protocols.
- Proficiency in Microsoft Office Suite (Word, Excel, Access, Outlook) and web browsers such as Internet Explorer.
- Exceptional time management, planning, and organizational skills.
- Self-motivated with a professional attitude and excellent decision-making abilities.
- Superior communication and active listening skills.
- Capable of managing multiple responsibilities and prioritizing tasks effectively.
- Professional appearance with strong public relations skills, representing the company positively.
What is it like at Albertsons?
Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-(option #4).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.