Overview
On Site
Accepts corp to corp applications
Skills
Design Architecture
Configuration Management Database
Sensors
IT Operations
Software Management
API
Mapping
Event Management
Orchestration
Use Cases
Forms
Workflow
Web Services
Server Administration
Customization
Software Architecture
Infrastructure Architecture
Database Architecture
Computer Networking
Cloud Computing
SaaS
PaaS
IT Portfolio Management
ADDM
TADDM
Scripting
JavaScript
Windows PowerShell
Perl
WMI
Secure Shell
Python
XPath
SNMP
Application Development
Analytics
ServiceNow
Web Portals
EHS
HSE
Profit And Loss
Presentations
SAP PP
Technical Direction
Job Details
ServiceNow ITOM Lead / Architect
Plano TX/ Mclean VA (5 days onsite in a week)
Must-Have Experience
- Solutioning and designing the ITOM solution using industry best practices.
- Advising, designing, and configuring integration solutions between ServiceNow and other CMDB tools.
- Experience with CMDB design, architecture, and implementations with a fair understanding of ServiceNow CMDB model and extensions.
- Hands-on development, including creation, configuration, and customization of patterns, Discovery Schedules, probes, sensors, and Event rules.
- Integration of ServiceNow ITOM modules with various enterprise monitoring tools, automation of alerts, and application management tools using out-of-the-box plugins and API methods.
- Implementation experience with ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases.
- Experience with 3rd party software integrations with ServiceNow.
- Design and modification of ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs, and more.
- MID Server management experience.
- Experience in multiple ServiceNow implementations.
- Leading the configuration and customization of ServiceNow instances.
Good-to-Have Experience
- Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems.
- Familiarity with modern web technologies and cloud computing architectural principles for cloud-based platforms, including SaaS, PaaS, multi-tenancy, and automation.
- Understanding of Application and Technology Portfolio Management.
- Experience with discovery technologies (ADDM, TADDM, UD, etc.).
- Proficiency in scripting technologies such as JavaScript, PowerShell, Perl, WMI, SSH, Python, XPath, and SNMP.
- Experience in custom applications development.
- Working knowledge of Performance Analytics.
- Design and modification of ServiceNow Service Portal.
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