Business Process Analyst

We're looking for a detail-oriented and analytical Technical Business Analyst to join our Global Infrastructure & Cloud Operations team. This role will support infrastructure and cloud initiatives by documenting current and future state environments, gathering requirements, and translating complex systems into clear, actionable documentation. You'll collaborate with project managers, architects, and engineers to ensure alignment and clarity across all phases of infrastructure projects.

Responsibilities

• Gather and analyze business and technical requirements through interviews, workshops, and documentation reviews.
• Create and maintain infrastructure documentation including network diagrams, system architecture, data flows, SOPs, and runbooks.
• Support infrastructure and cloud projects by defining scope, deliverables, and documentation standards.
• Act as a liaison between technical teams and business stakeholders to ensure alignment.
• Present findings to both technical and non-technical audiences.
• Ensure documentation meets quality, compliance, and audit standards.

Must-Have Qualifications

• Strong experience in requirements gathering and technical documentation.
• Proficiency in creating system diagrams and process flows (e.g., using Visio).
• Solid understanding of enterprise IT infrastructure (networks, systems, cloud).
• Excellent communication and stakeholder management skills.
• Experience supporting infrastructure or cloud-related projects.
• Familiarity with documentation tools and version control practices.

Preferred Qualifications

• Experience with cloud platforms (Azure, AWS, Google Cloud Platform).
• Knowledge of IT governance frameworks (e.g., ITIL, COBIT).
• Exposure to Agile or hybrid project environments.
• Understanding of enterprise architecture frameworks (e.g., TOGAF).

Pay and Benefits
The pay range for this position is $45.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 12, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.