Overview
Skills
Job Details
Responsibilities:- |
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- Adhering to SLAs | |||
- ITIL Processes awareness and adhering to the same ones | |||
- Mentoring / Training Team Members | |||
- Handling tickets / requests | |||
- Perform root cause analysis | |||
- Troubleshooting technical issues | |||
- Defining processes and ensuring that the processes are adhered to | |||
- Oversees and is responsible for successful completion of Installation, configuration and migration | |||
- Ensure maximum uptime according to the SLA | |||
- Understanding of Multi-geo support environment | |||
- Responsible for building / maintaining a test environment | |||
- Responsible for strategizing a backup plan and test plan for failure scenario | |||
- Improves and maintains customer and employee satisfaction | |||
- Suggests new technologies and design changes | |||
- Monitoring and maintaining SLA requirements by the team members | |||
- Planning Backup/Restoration Strategy for 24x7 operation support | |||
- Suggesting patches/upgrades to maintain security level | |||
- Testing / Auditing/processes as required from time to time | |||
- Identify Skill gaps and plan for training / knowledge updating | |||
- Assist / Plan / Procedure in Data center consolidation efforts | |||
- Perform H/W & performance tuning and maintenance | |||
- Day-to-Day reporting tasks | |||
- Vendor co-ordination & follow-up | |||
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Technical Requirements |
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- Installing, configuring and maintaining HP servers. | |||
- Installation and configuration of High Availability environment using MC \Service Guard. running Solaris operating system. | |||
- Installation and configuration of HP Integrity Virtual Machines .Managing & Trouble shooting . | |||
- Configuration and administration of HP Logical volume manager. | |||
- Configuring and supporting HP Superdome Servers. | |||
- Installation and Configuration of ignite backup. Create and Verify Golden images. | |||
- Installation and configuration of HP -ignite environment and able to create and verify Golden image. | |||
- Patch and Package administration | |||
- Printer Administration | |||
- Writing shell scripts to acomplish day to day system administration task | |||
- Configuring and supporting Domains | |||
- Troubleshooting Hardware and Operating system related issue | |||
- Capacity planning and fine tune system for optimal performance | |||
- Understanding of SAN and NAS storage. | |||
- Administration of NIS or LDAP environment | |||
- Configuring Unix Security baseline | |||
- Troubleshooting Hardware and Operating system related issue | |||
- Performance Management & fine tuning | |||
- Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning | |||
- Working knowledge on any one flavor of Linux Operating System. | |||
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Soft Skills |
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- Excellent communication and conversation skills (Verbal and Written) | |||
- Good documentation skills | |||
- Good working knowledge of MS OFFICE (Including MS Project and Visio) | |||
- Should have a great customer handling skills | |||
- Able to handle unforeseen situations | |||
- High level of acceptance | |||
- Can drive HCL s value and its methodology | |||
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Other Skills / Experience |
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- Worked on Production systems | |||
- Datacenter understanding |
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- Experience with Server Migration, Installation, Upgrades and Patching | |||
- Experience on following will be added advantage | |||
- CIFS | |||
- DNS | |||
- Sendmail | |||
- LDAP | |||
- Monitoring Tools (like BMC Patrol, HP openview, IBM Tivoli) | |||
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Years of Experience |
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Total : 9+ Years | |||
Relevant : Minimum 5 yrs in Administration / Support | |||
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Desired Certifications |
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- HP Certified System Administrator. | |||
- HP Certified System Engineer | |||
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Education requirements |
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- Bachelors / Masters / Equivalent |
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
A candidate s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.