Business Intelligence Analyst

Job Description:

We are seeking a detail-oriented and analytical business intelligence analyst/data reporting specialist to support our finance and sales operations teams. This role is responsible for managing databases, generating revenue reports, and maintaining business intelligence tools to drive strategic decision-making. The ideal candidate will have experience in SaaS business models, a strong command of SQL, and familiarity with Salesforce and Microsoft Office tools.

Key Responsibilities:

• Manage and maintain organizational databases to ensure data integrity, reliability, and accessibility.
• Generate, analyze, and report on key financial metrics, including Annual Recurring Revenue (ARR) and Sales Renewable Base (SRB).
• Maintain and enhance business intelligence dashboards, tools, and reporting systems.
• Interpret and synthesize business intelligence and trend data to support strategic initiatives.
• Provide technical support and documentation for reports and dashboards to end-users and internal teams.
• Coordinate testing, validation, and quality assurance for reporting solutions to ensure accuracy and consistency.
• Liaise with finance stakeholders to understand evolving business needs and align reporting practices accordingly.
• Create and/or review technical design documents to support development and enhancement of reporting solutions.

Qualifications:

• Bachelor s degree in computer science, management information systems, or a related field (preferred).
• Proficiency in SQL for data querying and analysis.
• Experience with Salesforce CRM and its data/reporting capabilities.
• Strong understanding of SaaS business models, especially ARR metrics.
• Proficient in Microsoft Office tools, including Word and Excel.
• Strong analytical thinking, problem-solving, and communication skills.
• Ability to work independently and collaboratively across departments.