Digital Product Owner :: Peoria IL or Chicago IL will sit onsite 1 day a week.

Title : Digital Product Owner

Location: Peoria IL or Chicago IL will sit onsite 1 day a week.

His teams product they support is CAT Foresight. This product owner will support 2 products.

Role Overview:

This is a Global Digital Product Owner role focused on managing the development and support of the CAT Foresight CVA and Planned Maintenance products. The role involves providing day-to-day support to design and development teams, Cat Foresight users, and field service staff in relation to product implementation, customization, questions, and problems. Cat Foresight is a digital product tool suite of operational technologies focused on enabling lead generation services and fleet/equipment management services

Key Responsibilities:

• Close collaboration and active engagement with digital product managers, Cat Foresight users, development teams, and CAT Digital Support.
• Identify opportunities to improve user workflow, user experience, and user-driven innovations.
• Translate business requirements into technical requirements, acceptance criteria, and UI changes.
• Support prioritization of product backlog features.
• Enable user adoption and growth.
• Drive the development timeline of product strategic roadmap, continuous improvement, and integration features.
• Provide proactive support to drive timely product quality improvements.
• Identify and document bug features.
• Provide Tier 2 level hand-up support

Team Interaction:

• Currently, the team consists of 3 members (2 product managers and 1 product owner).
• Interaction with development teams, product managers, dealers, and potential internal business partners.
• Within the development team, there are application developers, UI/UX designers, and platform developers

Must-Haves

Education & Experience:

• Bachelor's or Master's degree (IT-related degree) with 10+ years of experience in a similar capacity
• Bachelor's or Master's in IT Field
• 10+ years of experience

Technical Skills:

• Decision Making and Critical Thinking: Extensive knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
• Software Change Request Management: Extensive knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff
• Software Problem Management: Working knowledge of strategies, practices, and tools for resolving software problems; ability to manage software problems in installed software products
• Software Product Business Knowledge: Extensive knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision
• User Acceptance Testing (UAT): Extensive knowledge of UAT activities, tasks, tools, and techniques; ability to design, implement, and evaluate acceptance tests for end-users
• Cat Digital familiarity: Huge plus
• Familiarity with AI technologies
• Waterfall and agile development
• Experience designing user experience and workflows
• Writing business and technical requirements
• User acceptance testing: Ability to read different code to understand where potential problems will be
• Dealer experience
• Product owner experience with developers

Soft Skills:

• Team Player: Ability to work effectively within a team
• Effective Communications: Extensive understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
• Must be able to work with offshore team
• Has demonstrated to work in a highly collaborative environment
• Great communication skills
• Design and creation of user workflow diagrams

Disqualifiers/Red Flags:

• Choppy tenure.
• Lack of progressive experience in a similar capacity

Akshit Sisonia - Sr. Technical Recruiter

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