Overview
Skills
Job Details
About this Position:
Job Title: Education Requirements:
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Bachelor's Degree, from an accredited college/university, in Computer Science, Information Systems, other related field, or four (4) years of equivalent work experience.
Required Qualifications:
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One (1) or more years of experience installing computer hardware and software, including personal computers, printers, and peripherals in both a network and standalone environment.
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One (1) or more years of experience installing and troubleshooting clients in a Microsoft networking environment.
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One (1) or more years of experience installing, troubleshooting, and supporting desktop applications and operating systems including Windows Office Suiter's (OS), Office, Outlook, and Internet Explorer.
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Knowledge of Transmission Control Protocol (TCP)/Internet Protocol Address (IP) protocols.
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Experience installing, diagnosing, and repairing hardware, including scanners, hard drives, Random Access Memory (RAM), processors, DC Read Writable (CDRWs), DVD Rewritable (DVDRW), multimedia kits, and other peripherals.
Preferred Qualifications:
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Experience supporting computers in a criminal justice environment.
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Experience working in a call center environment.
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Experience in Active Directory user administration.