Overview
On Site
Depends on Experience
Contract - W2
Skills
Agile
C++
ServiceNow
Workflow
SQL
ITIL
IT Service Management
Xanadu
JavaScript
Job Details
Job Title: ServiceNow Developer
Location: Houston, TX
Type: Contract-to-Hire
Experience Level: Senior (9+ Years)
About the Role
We re looking for a Certified ServiceNow Administrator/Developer with over 9 years of IT experience, including 7 years working hands-on with the ServiceNow platform. If you re passionate about building scalable solutions, optimizing service delivery, and staying ahead of platform upgrades, we want to hear from you.
Key Qualifications
- 7+ years of ServiceNow experience across versions from Helsinki to Xanadu
- Certified in Asset Model Management, Agile 2.0, ATF, CMDB Configuration
- Strong expertise in JavaScript, with additional skills in HTML, CSS, SQL, Java, C/C++
- Deep understanding of ITIL V3 and ServiceNow ITIL processes
Core Responsibilities
- Configure and implement ServiceNow applications using ITSM best practices
- Lead medium-to-large scale ServiceNow deployments
- Design ITSM architecture and build CMDB health dashboards
- Manage modules including Change, Incident, Problem, Service Catalog, Configuration Management, Reporting, Discovery, and Integrations
- Ensure alignment of service delivery with technical components and mitigate risks
Additional Experience
- SFDC configuration: Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Approval Processes
- CRM processes: Forecasting, Campaigns, Leads, Accounts, Opportunities, Case Management
- Data integration/migration: Using data loaders and external APIs
- Proven ability to mentor team members and manage full project lifecycle
Market Research & Strategy
- Evaluate new ServiceNow releases for cost-effective design solutions
- Analyze data trends and deliver actionable insights
- Collaborate with clients to enhance existing solutions or develop new products
- Stay active in the ServiceNow community and contribute to discussions
Technical Skills
- Platforms: ServiceNow Studio IDE, ITSM
- Languages: JavaScript, HTML, CSS, C, C++, Java, SQL
- Methodologies: Agile, Scrum, Waterfall
- Databases: Oracle 10g, MySQL
- Servers: IBM WebSphere, WebLogic, Apache Tomcat, Azure
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