Overview
Skills
Job Details
Signavio Developer
Location: Remote
Duration: 6 months
GBaMS ReqID: 10204706
Signavio Developer - 4 openings!!!
Experience:
o 5+ years of experience in process modeling and business process management o Preferred experience in ITSM Transformation projects o Proven track record documenting and designing IT processes in environments with limited formal process documentation o Experience with ITSM frameworks (e.g. ITIL 4) and tools like ServiceNow, BMC, Remedy, etc.
Technical Skills:
o Proficiency in process modeling tools (Signavio, Visio, ARIS, etc.) and notation standards (e.g. BPMN) o Strong analytical skills to identify inefficiencies and propose actionable improvements o Familiarity with ITSM platform and automation opportunities a plus o Exceptional communication and facilitation skills to engage diverse stakeholders, make them feel heard, and drive consensus o Ability to work in a dynamic, fast-paced environment with ambiguity, as the organization transitions to a process-led model o Strong organizational skills to manage multiple process streams and deliver high-quality documentation on time.
Education:
o Bachelor s degree in IT, Business Administration or related field. Relevant certifications (e.g. ITL 4, BPMN, Lean Six Sigma) are highly desirable