Forecaster with Workforce Management

Job Title: Forecaster

Location: Remote

Job Summary

BacThe Role
The Forecasting Team is responsible for managing the work streams and the resources that affect how appointments are being offered. The forecast system creates and maintains forecast models for the Network workforce, incorporating business intelligence and forecast information gathered from multiple sources.
The Forecast Team is the integration point into the Field Network, supporting FIELD MANAGEMENT in all Regions. Implementation of the Forecast System, Detail forecast modeling is the responsibility of this position. This position leads the dialogue for their respective markets and products team.
The Main Responsibilities
Monitor statistical forecast in the Forecasting Tool which incorporates resource information to allow the company to predict Employee resources and provide its supply chain with information to meet customer demand.
Gather, analyze, and validate data
Review resulting statistical forecast model and plan
Achieve consensus for operational demand forecasts by facilitating a collaborative planning process and improving relationships among planners and Field Management to better guide the company expectations and results while managing expenses.
Apply error analysis techniques to improve forecasting
Summarize aggregate statistical forecasts
Recommend adjustments for operational forecasts
Prepare relevant material to facilitate research and discussion
Provide input to volume planning (Short term and Historical Load Data for annual PTO process)
Facilitate and manage demand planning customer meetings
Achieve consensus with the business side and the demand chain via planning and stand up calls
Maintain demand planning system and Forecast Tool
Enter and modify data and ensure the correctness of data
Monitor trends in forecast error
Prepare and maintain relevant reports pertaining to demand planning process
Respond to override requests via chat
Refine systems and methods to continually improve forecasts to better anticipate customer needs.
What We Look For in a Candidate
Strong analytical, organizational, decision making, presentation and facilitation skills.
Strong interpersonal and communication skills are essential to effectively interact with all areas and levels of business.
Must be able to prioritize work and handle multiple issues concurrently.
Computer skills are required including Microsoft Excel, Word and Outlook
Candidate must have the ability to work in a consultative manner with others, i.e. establish rapport, interview fact-find, present options, recommend solutions, follow-up and customer focused behavior.
Previous experience in a multi-tasking, result oriented position in a deadline focused business.