Cisco Unified Contact Center Express

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

UCCX
CUCM
CUC

Job Details

CTO Senior Systems Engineer Job Description

DTMB Network Services is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource. This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff. In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).

Top Skills & Years of Experience:

Cisco Unified Contact Center Express (UCCX): 5+ years

Cisco Unified Communications Manager (CUCM): 5+ years

Cisco Unity Connections (CUC): 5+ years

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