Senior Product Manager II, Commerce - Billing

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we're reimagining ways to create magical viewing experiences for the world's most beloved stories while also transforming Disney's media business for the future. Whether that's evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney's unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

• Building the future of Disney's media business: DE&E Technologists are designing and building the infrastructure that will power Disney's media, advertising, and distribution businesses for years to come.
• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day - from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and cutting-edge capabilities that will drive subscriptions, engagement, and monetization across Disney's streaming and digital products.

We are looking for a tenured product manager to lead in our billing, invoicing, and tax space. Sitting at the center of our direct billing platform, this person needs to understand the entire subscription lifecycle from sign up to renewal to churn in order to effectively define priorities and develop strategies for extending our billing, invoicing, and tax capabilities and move our business forward.

Responsibilities

• Serve as a subject matter expert for the billing, invoicing, and tax space, individually and within the context of the larger commerce platform
• Provide domain expertise and leadership for billing, invoice, and tax related products, features, and functionality to serve business and customer needs
• Work cross functionally with members of the product, legal, data & analytics, design, business, and engineering teams to identify requirements for new features that ensure compliance
• Maintain all necessary JIRA tasks, boards and detailed documentation across teams, as well as all necessary communication to internal stakeholders
• Translate inputs and business needs into detailed product requirements documents and user stories for engineering teams to execute
• Develop a product roadmap that accomplishes business/customer goals and aligns with the team charter

Basic Qualifications

• You have at least 7 years of product management experience
• Bachelor's degree required
• You have experience using JIRA and other product and project management tools
• You have excellent written and oral communication skills
• You're an analytical thinker with strong problem-solving skills You have an ability to make quick decisions to solve complex technical and operational challenges
• You're familiar with working on projects with distributed teams, making use of technology and process to overcome the challenges of working with remote staff

Preferred Qualifications

• MBA or technical degree preferred
• You have experience working on a subscription product
• You have experience working with an internationally distributed digital product
• You excel at coordinating multiple projects at a time
• You enjoy developing thoughtful and concise requirements through memos and user stories. You take pride that your name is attached to these artifacts
• You build relationships that help drive consensus across the organization when trying to accomplish larger goals

The hiring range for this position in California is $149,300 to $219,200 per year and in Seattle, Washington and New York, New York is $156,300 to $209,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.