Data Center Technician

Job Title: Systems Engineer - Data Center Technician

Position Summary:

We are seeking a hands-on, detail-oriented Systems Engineer to support day-to-day operations in a dynamic data center environment. This role is ideal for someone with 1-3 years of experience in data center operations, cabling, and hardware support. The position is 100% onsite and involves physical work, including walking, lifting, ladder use, and under-floor access.

Key Responsibilities:

• Respond to and resolve support tickets using ServiceNow
• Perform rack and stack of IT hardware and network equipment
• Troubleshoot and resolve power, cabling, and connectivity issues
• Work in AV and TR closets, tracing and installing copper and fiber cables
• Provide Level 1 network support, including:
• Testing and cleaning fiber and copper cables
  • Replacing SFPs and patch cables as needed
• Maintain and update inventory using DCIM tools (e.g., NetTerrain - training provided)
• Assist with asset tagging, shipping, and decommissioning of hardware
• Collaborate with field techs for equipment configuration and logistics
• Use tools such as Fluke and NetAlly for network testing (training available)
• Support data center decommissioning efforts in Franklin
• Follow safety protocols and assist with under-floor and ladder-based tasks

Required Qualifications:

• 1-3 years of experience in a data center or infrastructure support role
• Strong attention to detail and problem-solving skills
• Familiarity with copper vs. fiber cabling, including multimode fiber
• Experience with ServiceNow or similar ITSM platforms
• Ability to work independently and manage physical tasks (lifting, walking, etc.)
• Must be punctual, reliable, and committed to onsite work regardless of weather

Preferred Qualifications:

• Experience with asset management and shipping logistics
• Work experience in network cabling, electrical work, or wireless engineering
• Familiarity with structured cabling systems and data center best practices

Work Environment:

• Fast-paced, hands-on, and deadline-driven
• Mix of full-time employees and contractors (50/50 team structure)
• Minimal weekend or evening work (primarily handled by FTEs)
• One second-shift technician on staff; this role is day shift only

Top Skills:

• Data Center Operations
• Rack & Stack
• Cable Installation & Troubleshooting
• ServiceNow / ITSM
• Asset Management
• Network Testing Tools (Fluke, NetAlly)

Pay and Benefits
The pay range for this position is $23.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Franklin,WI.
Application Deadline
This position is anticipated to close on Jul 9, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.