Unified Communication Engineer

Unified Communication Engineer

Loc: Peachtree Corners, GA--Onsite from Day 1

Duration: 6+ months and HIRE

Confirm Rate : $65/hr. on c2c

JOB DUTIES AND RESPONSIBILITIES

We are currently hiring a Unified Communication Engineer specializing in Microsoft Teams. The Unified Communication Engineer will be responsible for designing, implementing, and supporting unified communications and collaboration solutions within the company. This includes implementing and managing Microsoft Teams, Teams Phone, video conferencing systems, and session border controllers. The candidate will collaborate closely with network teams to ensure a robust network architecture to deliver the highest level of quality for unified communications applications. The role will work closely with IT teams and business leaders to ensure the optimal performance, security, and usability of the solutions and services.

Environment

The Unified Communication Engineer works in a hybrid mode, the first ninety days are five days a week in the office then transitioning to three days minimum per week. We will set you up for success by providing:

• Assigned workspace in our Peachtree Corners, GA office
• Company-issued equipment
• Monthly home Internet stipend

Role Responsibilities

Design and deploy effective collaboration solutions using Microsoft Teams and Microsoft Teams Phone. Have experience with the different Microsoft Teams PSTN connectivity options including Direct Routing and Operator Connect.

Lead, plan and execute complex migrations from various other unified communication platforms to Microsoft Teams as part of the business acquisition process.

Serve as the internal strategy owner and subject matter expert on Session Border Controllers.

Configure and maintain video conferencing systems based on Microsoft Teams Rooms globally. Review designs and oversee installations done by AV integration partners.

Provide expert level technical support to resolve complex issues for unified communications and collaboration platforms.

Provide engineering support for network maintenance and initiatives impacting unified communications platforms.

Conduct regular system audits to ensure compliance with the standards and security practices.

Collaborate with cross-functional teams to understand requirements and deliver solutions that deliver value to the business.

Stay current with emerging technologies and trends in collaboration solutions to recommend strategic improvements.

Document and maintain the collaboration policies, procedures, and best practices.

Qualifications & Skills

Bachelor s degree or equivalent proven technical experience.

Minimum of 5 years prior job-related experience.

Proven experience in an engineering or architecture role overseeing global deployments of Microsoft Teams, Teams Phone and Teams Rooms.

Experience on Session Border Controllers (Oracle Acme Packet, Ribbon, AudioCodes, or equivalent).

Experience with Microsoft PowerShell or other scripting environments.

Proficiency in deploying and managing audio/visual equipment.

Strong understanding of networks, including LAN/WAN, TCP/IP, and QoS.