Overview
On Site
70k - 100k
Full Time
Skills
IT Consulting
System Administration
Conflict Resolution
Problem Solving
Customer Facing
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
Laptop
Dell
HP
Lenovo
Remote Support
Customer Service
Microsoft Windows Server Administration
Windows PowerShell
Scripting
Microsoft Azure
Active Directory
Backup
Antivirus
Veeam
Sophos
MSP
Customer Experience
Microsoft Windows
Microsoft Office
Microsoft Operating Systems
Microsoft Windows Server
Computer Networking
Switches
Firewall
Routers
Technical Support
Communication
Collaboration
Documentation
Health Insurance
SAP BASIS
Job Details
IT Support Engineer - Greater Boston Area - Full-Time - IT Consulting
We are working with a fast-growing IT consulting firm based in the Greater Boston area that is looking to add a skilled IT Support Engineer to their team. This is a full-time opportunity supporting a variety of client environments, offering the chance to work with cutting-edge technologies and gain hands-on experience across desktop support, system administration, and basic networking.
This is a client-facing, field-based role ideal for someone with 4-8 years of experience who enjoys variety, problem-solving, and working directly with end users. You'll have the opportunity to work in multiple environments, develop both technical and professional consulting skills, and make a visible impact. Candidates must have their own reliable vehicle and be willing to travel throughout Boston and the surrounding North Shore area.
Required Skills & Experience
Desired Skills & Experience
What You Will Be Doing
Tech Breakdown:
Daily Responsibilities:
The Offer
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
We are working with a fast-growing IT consulting firm based in the Greater Boston area that is looking to add a skilled IT Support Engineer to their team. This is a full-time opportunity supporting a variety of client environments, offering the chance to work with cutting-edge technologies and gain hands-on experience across desktop support, system administration, and basic networking.
This is a client-facing, field-based role ideal for someone with 4-8 years of experience who enjoys variety, problem-solving, and working directly with end users. You'll have the opportunity to work in multiple environments, develop both technical and professional consulting skills, and make a visible impact. Candidates must have their own reliable vehicle and be willing to travel throughout Boston and the surrounding North Shore area.
Required Skills & Experience
- 4-8 years of IT support experience in a client-facing or consulting environment
- Strong experience with Windows 10/11, Active Directory, and Office 365 administration
- Solid understanding of basic networking (TCP/IP, DNS, DHCP, routers/switches, firewalls)
- Experience with desktop and laptop troubleshooting (Dell, HP, Lenovo, etc.)
- Familiarity with ticketing systems and remote support tools
- Excellent communication and customer service skills
- Valid driver's license and reliable transportation
Desired Skills & Experience
- Windows Server administration (2016/2019/2022)
- Basic PowerShell scripting or automation experience
- M365/Azure Active Directory exposure
- Experience with backup and antivirus solutions (e.g., Datto, Veeam, Sophos)
- MSP or multi-client experience is a strong plus
What You Will Be Doing
Tech Breakdown:
- 60% Windows Desktop/Office 365
- 20% Windows Server / AD
- 20% Basic Networking (switches, firewalls, routers)
Daily Responsibilities:
- 70% Hands-On Technical Support
- 10% Client Communication & Travel
- 20% Internal Collaboration & Documentation
The Offer
- Bonus eligible
You will receive the following benefits: - Medical Insurance
- Dental Benefits
- Vision Benefits
- Paid Time Off (PTO)
- 401(k)
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.