Overview
Skills
Job Details
DIRECT CANDIDATES ONLY. WE ARE NOT WORKING WITH ANY THIRD PARTIES!
***CANDIDATES MUST BE ELIGIBLE TO WORK WITHIN THE US FOR ANY EMPLOYER AND NOT REQUIRE SPONSORSHIP. ***
Location: Remote within the US (must have home office)
Duration: 6 months with the likelihood of extension
Hours: 8 am - 5 pm EST, Monday through Friday
ABOUT
We are seeking a skilled ServiceNow Sr. Developer /Architect to help build a strategic platform to improve IT and Business processes. This senior person will work with the ServiceNow team to help development solutions based business needs and strategies. The ideal candidate will have experience in implementing ServiceNow ITSM, Sec Ops, GRC, PA, ITBM and ITOM products. They will perform the necessary tasks to design and configure ServiceNow functions to meet operational needs. Must be able to get up to speed very quickly, be able to work both independently and as a productive member of a project team. The position requires the candidate to work closely with key stakeholders and senior technology leaders.
Primary areas of support include:
NOW Core Platform Security, CMDB, Discovery
ITSM Service Portal, Request Fulfillment (Catalog) Incident, Request, Knowledge, Change & Asset Management, Virtual Agents, On Call Scheduling
ITBM Project Portfolio Management, Idea, Demand, Agile Development & Test Management
ITOM Discovery, Service Mapping, Event Management, Cloud Management
SAM Software Asset Management
HAM Hardware Asset Management
Sec Ops Security Operations
Performance Analytics
GRC Governance, Risk and Control
Virtual Agent
WSD Workplace Service Delivery
RESPONSIBILITIES
Responsible for the technical specification and implementation of ServiceNow products
Provide expertise on technical questions related to development of ServiceNow functions
Develops the technical solutions, work with developers to implements them and performs the component integration tests
Work with development team and ServiceNow to provide support and implement technical solutions to resolve issues
Coordinate with Project Manager to plan roadmaps, sprints and releases
Provide demos to customers for developed solutions and obtain feedback to improve products
Work with QA and testing teams to coordinate UAT and Smoke testing
Coordinate system upgrades to latest version of ServiceNow
PREFERRED SKILLS/EXPERIENCE
Ideal candidate must be self-motivated team player with a proven track record implementing and maintaining ServiceNow solutions
Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment.
Experience with Agile Development methodology
B.S. degree in Information Technology, MIS or equivalent preferred
ServiceNow Certified System Administrator
System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Experience with relational databases (e.g. MySQL, Oracle)
Customizing ServiceNow UI