ServiceNow Production Support Engineer : (Austin, TX)-Onsite Day 1

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)

Skills

SERVICENOW PRODUCTION SUPPOR
PRODUCTION SUPPORT
ITIL
INCIDENT
PROBLEM
CHANGE
CMDB
SERVICE CATALOG
CSA
DISCOVERY
JAVA

Job Details

We need ServiceNow Candidate with Production Support background

  • Strong understanding of ITIL processes (Incident, Problem, Change, Service Catalogue, CMDB)
  • Experience and understanding in Production support. 
  • ServiceNow Certified System Administrator (CSA) certification.
  • Exposure to advanced ServiceNow modules like Discovery, HRSD, and ITOM. 
  • Experience in ServiceNow upgrades and patching activities.
  • Experience and desire to work in a Global delivery environment
  • At least 5 years of experience in Java/J2EE, JavaScript, CSS, Oracle, PL/SQL, Unix
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