GIS Analyst / Help Desk Support

Overview

Remote
$49 - $53
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

GIS Analysis
ArcGIS
Communication
Customer Service
Customer Support
Documentation
Geographic Information System
Help Desk
ServiceNow

Job Details

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months

Job Description:

Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential.

Required Skills:

  • 2+ years of experience with ArcGIS Pro & ArcGIS Online
  • 2+ years of customer service and verbal communication experience
  • 1+ year with ticketing systems like ServiceNow
  • Strong troubleshooting and GIS analysis skills


Compensation:

The hourly rate for this position is between $49.00-$53.00 per hour.

Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].

Benefits:

Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.