Business Analyst (Need TX locals)

Job Title: Business Analyst (Need TX locals)

Location: Austin, TX Hybrid

Position will be 3 days remote with 2 days (Mon & Fri) required to be onsite at the location listed above.

Program will only allow candidates who are LOCAL TO THE AUSTIN AREA ONLY (Within a 50-mile radius).

Job Description

• Assists in developing and implementing continuous process improvement initiatives. Analyzes performance data to identify trends and areas for improvement initiatives and reports the results and recommendations to the Business Requirements Manager and Business Automation Director. Performs root cause analysis and the development of appropriate corrective action plans for IT systems and processes. Duties include providing peer reviews of business requirements documentation and coordinating technical writing and editing reviews. Reviews complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans and provide comments and suggestions to document owners. Serves as the lead in producing documentation and expertise in response to internal and external audit requests as required. Prepares and presents complex communications and/or reports on projects, assignments, and/or activities to all levels of staff up to and including executive management. Other responsibilities include providing production support and technical assistance to users of SSA eligibility systems.

Job Description:

• 4 Required Ability to mentor and provide consultation and direction to other Social Services Applications (SSA) staff.
• 4 Required Ability to analyze and interpret technical information including regulations, policy, and automation system documentation
• 4 Required Ability to communicate in writing, translating user/business needs into a technical style, and communicate technical instructions to system users.
• 4 Required Ability to plan and coordinate individual and group work activities.
• 4 Required Ability to detect and diagnose application problems.
• 4 Required Ability to create technical designs for solutions to problems.
• 4 Required Ability to work professionally with a broad range of stakeholders.
• 4 Required Ability to prepare concise business requirements, technical specifications documents and related artifacts.