Change Management / Project Manager

Description:
** Hybrid on-site - Johnston, RI **

A leading Property Insurer is seeking a Project Manager who has some Program and Change Management experience. This person will be focus on work in their Claims Department. This position reports to the Head of the Claim Business Transformation and provides expertise in managing large-scale transformational initiatives. In addition to driving strategic outcomes and implementing significant business process and technology changes, impacting both the claims department, others in the organization and external third parties.

This role will focus heavily on change management, project execution, and stakeholder engagement. The ideal candidate will have a proven history successfully collaborating with agile teams orchestrating a hybrid execution style. We are looking for someone who is innovative, self-driven, results-oriented, and excited to lead transformative projects ensuring alignment with strategic objectives and value realization of expected benefits.

Pay: $65 - $70/hr W2

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities:
Project Leadership, Planning and Strategy:

• Establish a robust program/project structure with clear ownership and accountability, which facilitates organizational alignment, streamlined decision-making and effective communication.
• Cultivate strong relationships for leadership, portfolio program manager, product owners and other internal stakeholder to define, clarify and control project scope, objectives and resolve conflicts.
• Develop, maintain, and manage comprehensive project plans in Workfront for each of the department-level projects, including timelines, detailed work breakdowns and dependencies.
• Develop and integrate methods to track and report key performance indicators (KPIs) within planning and execution activities to assess benefit realization and project success.
• Partner with the Finance Business Partner and Portfolio Program Manager to track and report project budgets and expenses.
• Facilitate cross-departmental and initiative collaboration and planning to ensure effective execution of department priorities including all process, people, and technology changes.
• Provide regular transparent and accurate updates and status reports on project progress, changes, decisions needed, risks, or issues.
• Adhere to all FM execution standards and apply appropriate project management methodologies (Agile, Waterfall, or hybrid) to optimize project execution and delivery.

Team Leadership and Coaching:

• Establish clear roles, responsibilities, and accountability within the project team, decision makers and related initiatives.
• Lead, coach, and inspire project teams, fostering an environment of continuous improvement psychological safety and development.
• Implement performance metrics to monitor team efficiency and project outcomes, ensuring alignment with project goals.

Change Management:

• Develop and implement an overall clams change strategy and plan that aligns with the claims communication strategy to drive readiness and adoption.
• Lead change management activities (in coordination with the Claims Communications Consultant) with a focus on leadership enablement, training, communications, implementation planning, and resistance management.
• Gather feedback from impacted audience to diagnosis issues with change execution and inform corrective actions.

Risk and Issue Management:

• Identify, analyze, and mitigate project risks proactively to minimize their impact on project timelines and outcomes.
• Drive processes to track, escalate, and resolve issues promptly to ensure minimal disruption to project progress.
• Develop and implement contingency plans to address potential project challenges and ensure continuity.

Evaluation and Project Transition:

• Conduct thorough post-project evaluations to gather feedback, assess project success, and identify areas for improvement.
• Document lessons learned and best practices to inform future projects and drive continuous improvement.
• Continually measure and report the success of our project execution, change adoption efforts using analytics
• Manage the smooth closeout and transition of the project to the business, ensuring all deliverables are completed, documentation is finalized, and a thorough handover is conducted.

Experience Requirements:

• 7-10 years of experience in program and project management with experience leading large transformational initiatives.
• 3-5 years of experience in change management execution
• Proven history of collaborating with agile teams and hybrid execution.
• Proven ability to perform well under pressure, managing high demand and tight deadlines.
• Experience working with global teams and Executive Leadership.
• Skilled in developing and managing comprehensive project plans leveraging Project Management software (i.e., Workfront)
• Strong relationship-building with leadership and internal stakeholders.
• Change Management qualifications (e.g., ADKAR certification) a plus.
• Experience with insurance industry, global audiences and claims a plus.

Education Requirements:
Bachelor's degree required, MS or MBA a strong plus.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact

About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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