SRE Lead

• System Reliability and Performance: Lead and drive end to end (Supply Chain) reliability, availability, and performance of applications in Digital Experience.
• Monitoring and Alerting: Help in designing, to implement, and in maintaining robust monitoring and alerting systems to proactively identify and resolve issues.
• Capacity Planning: Help in capacity planning, ensuring that systems can handle current and future workloads.
• Incident Response: Guide Org level application teams in incident response efforts, ensuring quick and effective resolution of issues.
• Performance Tuning: Help teams in gathering and analyzing metrics from application monitoring logs to assist in performance tuning and identifying the bottlenecks.
• Post-Incident Reviews: Help in post-incident(P1/P2) reviews to identify root causes and prevent future incidents.
• Security: Help application teams to adopt industry standard best practices in managing security certs, Secrets and Non-User Id s to avoid any issues and also outages.
• Change Management: Help application teams to implement robust change management processes to ensure that changes to the system are deployed safely and reliably.
• PS Readiness: Help application teams to get ready for peak season in terms of overall E2E system resiliency and redundancy to handle expected peak usage volumes.
• War room Playbooks: Help teams in preparation of playbook with War room scenarios.
• Auto Failover & Auto Scaling: Help application teams in adopting best auto failover and auto scaling strategies to maintain overall system resiliency.
• Collaboration with Developers: Work with application development teams to understand their needs, identify potential reliability issues, and improve the software development lifecycle.
• Cloud: Define and develop Cloud strategy for the enterprise, focusing on AWS, aligned with IT requirements

Requirements:

• A solid understanding of SRE principles and at least 5 years of leading experience to guide SRE engineers.
• Experience in .Net , Java, Microservices, springboot, Angular, UNIX, C,C#
• Experience leading SRE teams or projects.
• Monitoring & Observability APM tools like Dynatrace Clod, Splunk, Elastic APM, Interlink and Grafana.
• Hands-on experience with cloud platforms (e.g., AWS, Azure, Google Cloud Platform) and their services.
• Experience with containers (Docker) and container orchestration (Kubernetes
• AI tools like GitHub Copilot and Chat Playground.
• Incidents management tools like Service now.
• Rally.
• Understanding of CI/CD and using GitHub actions.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• DB: MongoDB and MySQL
• Proficiency in automation technologies and tools like Terraform.
• Good Documentation skills.

Outcomes:

• Increased system Reliability and 99.999% availability.
• E2E (Supply chain) Resiliency and Redundancy.
• Improved Scalability.
• Faster Incident Resolution or Restoration.
• Continuous Improvement.