Overview
On Site
USD 91,000.00 - 133,700.00 per year
Full Time
Skills
Problem Solving
Personas
Laptop
Computer Hardware
FOCUS
Management
Routing
Training
Dynatrace
Zabbix
Orchestration
Network
Kubernetes
Computer Networking
Open Source
Continuous Integration
Continuous Delivery
GitLab
Terraform
Jenkins
Splunk
Apache ActiveMQ
Healthcare Information Technology
Information Technology
Backup
Professional Development
Leadership
Online Training
Health Care
Job Details
Posting Date
05/01/2025
3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America
Technical Advisor, Desktop Operations
General Purpose of the Job
The Technical Advisor, Desktop Operations role will be responsible for providing on-site support for workplace devices, software, and processes for end-users working globally. This position will also be responsible for timely completion of IT problem resolution with a wide variety of clients, including senior-level associates.
Essential Duties and Responsibilities
Education and Experience
Specialized Experience, Education, Training, or Qualifications
About Information Technology
The Information Technology Department designs, develops and maintains software programs required to keep DaVita on the leading edge of medical technology. DaVita's Information Technology Department has both clinic facing and non-clinic facing subgroups that provide our clinician teammates the tools to provide quality patient care. DaVita IT utilizes designers, developers, system architects, project managers, application architects, nurses, trainers and many more professionals to incorporate the technology needs of our clinicians, business and physician customers.
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to to learn more or apply.
To learn more about our Village and the world of dialysis, click here.
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
#LI-SM5
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
Salary/ Wage Range
$91,000.00 - $133,700.00 / year
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
05/01/2025
3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America
Technical Advisor, Desktop Operations
General Purpose of the Job
The Technical Advisor, Desktop Operations role will be responsible for providing on-site support for workplace devices, software, and processes for end-users working globally. This position will also be responsible for timely completion of IT problem resolution with a wide variety of clients, including senior-level associates.
Essential Duties and Responsibilities
- Provides in-person support to executives and various customer personas, which allows end-users to receive dedicated support for any IT issue that may occur
- Leads in troubleshooting for a wide variety of DaVita issued software's and laptop/desktop hardware issues
- Balances multiple priorities and can adjust to changing working demands and shifting focus. Will manage the routing of escalations and outages that will provide resolution
- Develops procedures, documenting activities and troubleshooting problems
Education and Experience
- 4 - 6 years' experience in Desktop Operations
- Bachelor's Degree required
Specialized Experience, Education, Training, or Qualifications
- Working knowledge and experience with Monitoring and Automation tools like: Dynatrace, Operations Bridge Manager, Zabbix, Operations Orchestration, Network Node Manager and similar
- Working knowledge and experience with: Containers (Kubernetes preferred), Software Defined Networking/NSX
- Working knowledge and experience with multiple open source middle tier products including but not limited to: CI/CD Toolchains, GitLab, Terraform/Artifactory, Jenkins, Elastic, Splunk, ActiveMQ and others.
- Working knowledge of converged/hyperconvered platforms
About Information Technology
The Information Technology Department designs, develops and maintains software programs required to keep DaVita on the leading edge of medical technology. DaVita's Information Technology Department has both clinic facing and non-clinic facing subgroups that provide our clinician teammates the tools to provide quality patient care. DaVita IT utilizes designers, developers, system architects, project managers, application architects, nurses, trainers and many more professionals to incorporate the technology needs of our clinicians, business and physician customers.
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to to learn more or apply.
To learn more about our Village and the world of dialysis, click here.
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
#LI-SM5
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
Salary/ Wage Range
$91,000.00 - $133,700.00 / year
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.