Sr. ServiceNow ITSM Architect

Overview

Remote
$84 - $100
Contract - Independent
Contract - W2
Contract - 7 Month(s)

Skills

API
Configuration Management Database
IT Service Management
IT Operations
ServiceNow
SOAP
Data Visualization
Dashboard
Leadership
Event Management
Reporting
Optimization
Modeling
Change Management
Mentorship
Documentation
Mapping

Job Details

We have an opening for a Sr. ServiceNow ITSM Developer in Basking Ridge, NJ. Start date is ASAP and will last for 7+ months. This is temp to perm.
100% REMOTE

Pay Rate MAX is 84-100/hr
Questions (Must answer YES to all)

  1. Capable of architecting, configuring, and managing the ServiceNow CMDB for effective asset and service tracking.
  2. ITOM (IT Operations Management)
  3. SecOps - Support with deep ITSM implementation experience

Description:

We are seeking a highly skilled and experienced Senior ServiceNow Developer to lead the design, implementation, and optimization of our ServiceNow platform. The ideal candidate will possess in-depth expertise in CMDB management, MID Server configuration, ITOM (IT Operations Management), API development, and advanced configurations like mTLS and Software Bill of Material (SBOM) modeling. This role also involves creating and deploying custom health dashboards and optimizing out-of-the-box dashboards to enhance operational insights and business outcomes.

1. ServiceNow Platform Development & Administration
o Architect, configure, and manage the ServiceNow CMDB for effective asset and service tracking.
o Deploy and maintain MID Servers to enable robust system integrations and data aggregation.
o Drive ITOM implementations, including Discovery, Event Management, and Service Mapping.
2. Dashboards and Monitoring Solutions
o Develop and deploy custom health dashboards tailored to customer and organizational requirements.
o Enhance and maintain out-of-the-box dashboards for better data visualization and reporting.
3. Integration and API Development
o Design and implement secure APIs (REST/SOAP) for seamless system integrations.
o Ensure compliance with security protocols, including mTLS configuration for secure data communications.
5. Stakeholder Collaboration
o Work closely with business and IT stakeholders to gather requirements and translate them into scalable technical solutions.
o Provide leadership and mentorship to junior developers and administrators.
6. Documentation and Best Practices
o Maintain detailed documentation for configurations, workflows, integrations, and customizations.
o Adhere to and promote best practices for change management and system governance.

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