Overview
Skills
Job Details
Role: Delivery Manager
Location: Deerfield Beach, FL
Mode- On-site
About the Role
We re looking for a strategic, hands-on leader to own the end-to-end delivery of complex IT projects that directly impact our clients success. As Delivery Manager, you ll be the quarterback guiding teams, removing roadblocks, and ensuring every engagement is delivered on time, on budget, and beyond expectations. You won t just manage projects; you ll shape how we deliver excellence.
Why You ll Love This Role
- Make an Impact: Your leadership will define how clients experience our services.
- Lead a Talented Team: Mentor, coach, and empower high-performing IT professionals.
- Drive Innovation: Continuously improve how we work, deliver, and scale.
- Be the Trusted Partner: Act as the key point of contact for client delivery success.
What You ll Be Doing
- Oversee and review all project work from initiation through completion.
- Ensure seamless handoffs from sales to delivery, keeping timelines and budgets on track.
- Maintain service levels and SLAs that clients rave about.
- Track dependencies, manage risks, and keep critical paths clear.
- Foster a culture of accountability, continuous improvement, and collaboration.
- Act as the escalation point for delivery challenges and lead the resolution.
- Partner with stakeholders to get real-time feedback and turn it into action.
What You Bring
- 10+ years in IT operations/infrastructure with 6+ years leading teams.
- Exceptional communication skills verbal, written, and presentation.
- A proven track record of delivering projects with measurable results.
- Strong passion for operational excellence and client success.
- Ability to think strategically, act decisively, and inspire teams.
- Experience with SLA management, resource planning, and risk mitigation.
The Type of Leader Who Thrives Here
You re not just a project manager you re a delivery champion. You know when to roll up your sleeves and when to step back and let your team shine. You love turning big ideas into real-world results, and you have the drive to make sure every detail is done right.