Oracle CC&B Production Support Engineer

Overview

Remote

50 - 55

Full Time

No Travel Required

Able to Provide Sponsorship

Skills

Analytical Skill

Billing

Automic

Communication

Customer Care and Billing

Conflict Resolution

Collaboration

Development Testing

Customer Service

DICE

Data Extraction

Data Integrity

Database

Jenkins

Management

Oracle

Oracle CC&B

Oracle Database Administration

PL/SQL

Problem Solving

Process Improvement

SQL

Job Details

We are looking for an experienced Environment Coordinator with strong expertise in Oracle databases, Oracle CC&B, UC4 (Automic), Jenkins, and SQL. The ideal candidate will be responsible for managing application environments, monitoring batch jobs, supporting data extraction, and collaborating with cross-functional teams to ensure system stability and performance.

🔹 Job Details

Position: Environment Coordinator
Experience: 10–12 years
Location: Onsite / Onshore
No. of Positions: 1
Employment Type: Contract / Full-Time (mention as applicable)

🔹 Required Technical Skills

Strong understanding of Oracle database administration and management
Hands-on experience with Oracle CC&B (Customer Care & Billing)
Proficient in Oracle SQL for data extraction and analysis
Experience with UC4 (Automic) batch job execution and monitoring
Working knowledge of Jenkins for job execution and monitoring
Strong troubleshooting and problem-solving skills
Excellent communication and collaboration skills

🔹 Must-Have Skills (3–5)

Oracle SQL
Oracle CC&B
UC4 (Automic)
Jenkins (batch job monitoring)

🔹 Good-to-Have Skills

Utility domain knowledge

🔹 Roles & Responsibilities

Manage and maintain Oracle databases, ensuring data integrity, performance, and availability
Execute and monitor batch jobs using UC4 (Automic) and Jenkins, troubleshooting failures and taking corrective actions
Extract and analyze data from Oracle CC&B using SQL to support business and operational needs
Understand and work with existing CC&B processes and configurations
Collaborate with application, infrastructure, and business teams to identify and resolve technical issues
Identify opportunities for process improvements to enhance system efficiency and productivity
Provide environment coordination support across development, testing, and production systems

🔹 Soft Skills

Strong analytical and troubleshooting abilities
Ability to work independently and in a team environment
Clear verbal and written communication skills

🔹 Keywords (important for Dice search)

Oracle CC&B, Environment Coordinator, Oracle SQL, UC4, Automic, Jenkins, Batch Jobs, Oracle Database, Utilities, Onsite

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.