ServiceNow Legal Technical Consultant

  • Seattle, WA
  • Posted 23 hours ago | Updated 15 hours ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)

Skills

ServiceNow Legal Service Delivery (LSD)
Contract Management
Matter Management
Legal Requests
Third-party Integrations
ServiceNow Administration
ServiceNow Development
ServiceNow Implementation
Microsoft Visio
Excel Reporting
Legal Terminology
ITSM Processes (Request Fulfillment
Incident Management
Problem Management
Change Management)
Process Documentation
FRS Documentation
Customer Service
Communication Skills
Workflow Automation
Legal Process Automation

Job Details

Job Title: ServiceNow Legal Technical Consultant

Location: Seattle, WA/ Overland Park, KS

Duration: Long Term Contract

Open to: C2C (Corp-to-Corp) candidates

Job Description:

We are seeking a highly motivated ServiceNow Legal Technical Consultant to support the delivery and optimization of the ServiceNow Legal Service Delivery (LSD) platform. This role is critical for planning, implementing, and managing projects that enhance legal operations through ServiceNow solutions.

The ideal candidate will have a strong understanding of legal processes, ServiceNow platform expertise, and excellent communication skills to collaborate with technical and non-technical stakeholders.

Responsibilities:

  • Plan, implement, and manage end-to-end ServiceNow LSD projects.
  • Configure and customize ServiceNow LSD modules based on business and legal team requirements.
  • Develop solutions using ServiceNow's out-of-the-box (OOB) functionalities and best practices.
  • Collaborate with legal teams, IT teams, and end-users for seamless project delivery and support.
  • Design and implement automated workflows for contract management, legal requests, and matter management.
  • Provide end-user training, create process documentation, and support materials (FRS, test cases, training decks, etc.).
  • Design legal process workflows using Microsoft Visio.
  • Create and maintain Excel reports to support legal service analytics.
  • Track and report on key performance indicators (KPIs) to measure service delivery effectiveness.
  • Support integration efforts between ServiceNow LSD and third-party legal applications.
  • Apply knowledge of ITSM processes such as Request Fulfillment, Incident Management, Problem Management, and Change Management.

Required Skills:

  • Understanding of legal processes including contract management, legal requests, and matter management.
  • Hands-on experience with ServiceNow administration, development, or implementation.
  • Familiarity with Legal Service Delivery (LSD) integrations with third-party applications.
  • Strong documentation skills for process design, functional specifications, and training materials.
  • Proficiency with Microsoft Visio for workflow design and Excel for reporting.
  • Exceptional customer service, communication, and interpersonal skills.
  • Ability to work effectively with legal teams, IT staff, and senior stakeholders.
  • Basic understanding of ServiceNow ITSM processes.
  • Prior experience working in a legal department or law firm (preferred).
  • Knowledge of legal terminology (preferred).

Certifications (Preferred):

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Legal Service Delivery Certification (highly desirable)

VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies.

Leveraging our deep expertise as a global provider of resources and solutions, we serve a wide range of industry verticals, including BFSI, Automotive, Healthcare, Mobility, Energy, Life Sciences, Manufacturing, Consumer Industries, and Technology.

With over 16 years of experience, VDart has evolved to meet the needs of leading technology brands, placing and training more than 20,000 professionals and shaping the industry's future.

Our continuous reinvention, providing resources for IT solutions and unique digital solutions, has positioned us as a top growth leader in digital talent management and technology consulting.

Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact.

Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies.

Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About VDart, Inc.