Oracle Retail

Overview

On Site
$60 - $70
Contract - W2
Contract - Independent
100% Travel

Skills

Retail
RMS
RPM
Root Cause Analysis
Oracle
Oracle EBS
Oracle Retail
PL/SQL
SIM
Technical Support
WMS
Documentation
Environment Management
Finance
Application Support
Auditing
Issue Resolution
Management
Merchandising
Communication
Continuous Improvement
Point Of Sale
Process Optimization
Database
ITIL
Inventory Management
Performance Monitoring
Performance Tuning
RESA
ServiceNow
ecommerce

Job Details

Role: Oracle Retail

Location: Santa Barbara, CA Onsite

Duration: Long Term

Oracle Certification MUST

Job Responsibilities

Oracle Retail Applications RMS, RPM, ReSA, SIM, Allocations, Retail Planning, Retail Finance

Key Responsibilities
Provide functional and technical support for Oracle Retail applications, covering Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Retail Sales Audit(ReSA), Allocations, Retail Planning, Retail Finance
Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and no-to-minimal business disruption
Perform root cause analysis to identify recurring problems and implement permanent solutions
Regular system performance monitoring and tuning to ensure the performance and availability of Oracle Retail applications.
Assist in the deployment of application patches, and configuration changes
Maintain documentation on issue resolution and configurations.
Participate in 24/7 shift duration on rotation

Mandatory

  • 10+ years of experience in application support role on Oracle Retail version 12 and above (RMS, RPM, SIM, ReSA)
    Strong knowledge of Oracle database, PL/SQL, and performance tuning.
    Experience with integration patterns to various systems (Oracle EBS, POS, WMS etc.) with Oracle Retail and strong experience of Oracle Retail data models.
    Experience with Oracle Retail patching, upgrades, and environment management.
    Solid understanding of ITIL processes.
    Experience with monitoring tools like Datadog
    Experience with ServiceNow for implementation of ITIL processes
    Ability to troubleshoot both functional and technical issues, analyze logs, and conduct root cause analysis.
    Strong communication skills to work with business users and cross-functional teams.
    Process Optimization - Proactive incident reduction, task automation, and continuous improvement initiatives
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