Desk Side Support L1

Overview

On Site
Depends on Experience
Full Time

Skills

Active Directory
Communication
Computer Science
Conflict Resolution
Customer Service
IT Service Management
Microsoft Office
Microsoft Windows
Network
Physical Layer
Problem Solving
Remote Support
ServiceNow
Technical Support

Job Details

Job Title: Desk Side Support L1

Location: NJ, Onsite

Duration: long term contract

Required Skills :

  • Bachelor s degree in IT, Computer Science, or related field (or equivalent work experience).
  • Experience in desktop support or IT helpdesk (L1)
  • Familiarity with Windows OS, MS Office Suite, Active Directory, and remote support tools.
  • Basic understanding of network connectivity, server, and infrastructure support.
  • Experience with ITSM tools (ServiceNow preferred).
  • Strong problem-solving, communication, and customer service skills.
  • Ability to work independently and as part of a team in an onsite environment.

We represent Logisoft Technologies, Inc. with pride; We present ourselves as a premiere Technology, Consulting, Product Development, and Software Services Company.

Our Head Office is located in South Plainfield, NJ, and Our Offices location is in Hyderabad, INDIA & Accra, GHANA.

We are Microsoft Official Partners - A Microsoft Certified Partner that helps customers with a range of IT projects and specific IT solutions.

We started our journey in the year 2008. In the past 17+ years, we have acquired the trust of many IT market leaders.

LOGISOFT Technologies is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, national origin, ancestry, disability, marital status, or any other legally protected basis under federal, state or local law.

Interested candidates can apply directly to this posting or they can reach

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.