Advisor- Workforce Identity

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Job Title

Advisor- Workforce Identity

What does a successful Advisor, Workforce Identity do?

You will lead a team of Identity and Access Management (IAM) analysts and oversee identity governance and controls. Focusing on SailPoint IIQ, access certifications, and data-driven identity lifecycle management, you will ensure secure and compliant workforce identity operations. Your expertise in IAM technologies, relational databases, and access remediation strategies will drive operational efficiency and compliance.

What you will do:

• Oversee and manage identity lifecycle processes (Joiners, Movers, Leavers) using SailPoint IIQ, ensuring operational efficiency and compliance.
• Oversee access certification campaigns by scheduling and prioritizing entitlement campaigns, guiding nested group remediation efforts, identifying and resolving groups with missing members, and managing entitlements lacking owners or descriptions.
• Direct the administration for provisioning and de-provisioning across enterprise systems.
• Collaborate with cross-functional teams to define IAM governance requirements and deliver scalable solutions.
• Develop and maintain IAM dashboards and reports to monitor identity governance metrics and compliance effectively.
• Support internal and external audits of user access and entitlements to identify risks and ensure regulatory compliance (e.g., FFIEC, PCI, SOC, SOX, GDPR, HIPAA).
• Provide training and guidance to technology and business stakeholders on IAM best practices and security protocols related to workforce identity lifecycle.
• Stay current with IAM trends and recommend enhancements to Fiserv's identity governance framework.

What you will need to have:

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field and/or equivalent military experience.
• 5+ years of experience in IAM, with a focus on SailPoint IIQ, including proven leadership or managerial experience.
• Strong understanding of IAM lifecycle processes, access certifications, and governance frameworks.
• Hands-on experience in creating classification tags, data preparation and cleansing, role modeling and campaign design/configuration, policy and compliance awareness, user experience optimization, automation, remediation, and nested group remediation.
• Proficiency in data analysis using relational databases (e.g., SQL Server, Oracle).
• Familiarity with regulatory compliance standards (e.g., FFIEC, PCI, SOC, SOX, GDPR, HIPAA).
• Excellent analytical, communication, and documentation skills.

What would be great to have:

• SailPoint certifications (e.g., Identity Security Engineer Certification).
• Industry-recognized certifications such as CISSP, CISM, or similar.
• Proficient in scripting or programming languages (e.g., Java, JavaScript, SQL).
• Experience with additional IAM tools and cloud-based identity solutions.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

#LI-RM1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

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