Software Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Team:
Impact Engineering is the innovative force behind ServiceNow Impact, a revolutionary post-sales value acceleration product. Our engineering team builds and enhances the Now Platform to provide personalized support, smart recommendations, and tools that help customers achieve their goals faster and maximize their ROI. We deliver proactive insights, prescriptive guidance, tailored training, and premium technical support, ensuring our customers get the most out of their ServiceNow products.

What you get to do in this role:

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the technical product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our end users.
• Engage in advanced scripting (business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc.) and web service development in JavaScript.
• Help design and implement new products and features while also enhancing the existing product suite

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Knowledge of AJAX, JSON, HTML, XML, CSS, REST, High charts and associated frameworks.
• Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Knowledge of relational database design concepts and physical table structures, ability to build web pages using object-relational mapping.
• Passion for software development and problem-solving.
• Analytical and design skills
• Familiarity with Agile methodology and able to run the sprint and create stories.
• Strong verbal and written communication skills
• Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control)
• Development experiences on the ServiceNow Platform is a big plus

Basic Qualifications:

• 2+ years of programming experience along with expertise working with JavaScript libraries such as React, Redux, AngularJS, and jQuery.

FD21

For positions in this location, we offer a base pay of $123,500 - $191,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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