Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 1 Month(s)
Skills
Accessibility
Adobe
Adobe Marketing Cloud
Attention To Detail
Budget
Collaboration
Communication
Confluence
Continuous Improvement
Job Details
We are looking for Research Operations Specialist - Remote / Telecommute for our client in San Jose, CA
Job Title: Research Operations Specialist - Remote / Telecommute
Job Type: Contract
Job Description:
Pay Range: $60hr - $65hr
- The Research Operations Specialist will design and maintain scalable research workflows, manage research tools and systems, support documentation and data governance, and ensure that research insights are accessible and reusable.
- This role collaborates closely with cross-functional teams and supports compliance, vendor coordination, and continuous improvement across the research operations function.
- Design and maintain scalable research workflows, including participant recruitment, study logistics, documentation standards, and data governance.
- Manage and optimize research tools and support onboarding and training for researchers.
- Build and maintain research repositories, templates, and dashboards for insight accessibility and reuse.
- Collaborate with the research manager and operations team to manage vendor relationships, contracts, and budgets.
- Ensure research practices align with privacy, security, and ethical standards, including consent and data handling protocols.
- Work closely with UX researchers, strategists, designers, engagement teams, operations, and stakeholders to align operational support with project needs.
- Identify gaps in research operations and propose solutions that improve efficiency and impact.
- Minimum 4 years of experience in a research operations role or equivalent.
- Proven experience building and scaling research operations in a fast-paced environment.
- Strong organizational and project management skills with attention to detail.
- Experience with research tools, recruitment platforms, and repositories (e.g., UserTesting, Qualtrics, Maze, Miro, UserInterviews).
- Familiarity with research methodologies and the research lifecycle.
- Excellent communication and stakeholder management skills.
- Ability to work across time zones with globally distributed teams.
- Experience in enterprise SaaS or employee-facing product environments.
- Familiarity with service design, enterprise research, product design, or UX strategy.
- Background in operations, research, data science, information systems, or related fields.
- Experience with knowledge management systems and research repositories.
- Ability to develop and maintain dashboards for operational metrics and reporting.
- Familiarity with tools such as Adobe Experience Cloud, Adobe Workfront, Microsoft Dynamics, Power Apps, ServiceNow, Jira, and Confluence.
- Strong organizational skills.
- Project management and documentation skills.
- Cross-functional collaboration capabilities.
- Background or education in operations, research, data science, information systems, or related fields preferred.
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