ServiceNow ITSM & FSO Developer

Overview

On Site
Accepts corp to corp applications
Contract - W2
Contract - 6

Skills

ERP
API
javascript
REST
Account Manager
Workflow
user interface
ServiceNow
Scripting
CRM
ITIL
Trading
Operations
Case Management
mentor
Best Practices
Real-Time
Business Requirements
data integrity
Financial Services
IT Infrastructure Library
Continuous Improvement
IT Service Management
Process Automation
Enterprise Resource Planning
Coding Standards
Configuration Management Database
Financial Operations

Job Details

Work Location: Stamford, CT

Duration: 6+ Months

Senior ServiceNow ITSM & FSO Developer

8+ years exp

Key Responsibilities:

  • Platform Architecture & Development:
  • Design, develop, test, and deploy customized ServiceNow solutions tailored to ITSM and FSO environments.
  • Transform business requirements into scalable digital workflows that improve operational performance.

  • Custom Scripting & Process Automation:
  • o Develop and maintain UI policies, client scripts, script includes, and business rules to enhance user interaction and enforce data integrity.
  • o Leverage Flow Designer and legacy Workflow modules to automate complex processes, reduce manual load, and drive process excellence.

  • Integration & API Management:
  • Build robust integrations connecting ServiceNow with external applications via REST API and scripted REST APIs, ensuring seamless data interchange with ERP, CRM, CMDB, and other enterprise systems.
  • Configure custom Workspaces that aggregate insights through performance analytics and streamlined dashboards.

FSO-Specific Developments:

o Implement and optimize financial services operations modules, including dispute and case management functionalities, to support compliance and risk management.

o Customize dashboards and analytic reports to provide financial operations with real-time performance monitoring and actionable insights.

Collaboration & Best Practices:

o Work closely with IT and business stakeholders to capture requirements and deliver tailored solutions that align with ITIL best practices as well as industry-specific financial workflows.

o Document changes, adhere to coding standards, and mentor junior team members to foster a culture of continuous improvement.

Experience:

o 8 10 years of hands-on ServiceNow development experience, with a strong emphasis on ITSM modules and Financial Services Operations.

o Demonstrable track record of developing end-to-end ITSM solutions including incident, problem, change, and service request management workflows.

Technical Skills:

o Expertise in JavaScript and experience executing both server-side and client-side scripting within ServiceNow (UI policies, client scripts, script includes, business rules).

o In-depth proficiency with Flow Designer, legacy Workflow modules, REST API development, and scripted REST APIs.

o Proven experience in designing and managing ServiceNow Workspaces and creating performance analytics dashboards.

Certifications:

o ServiceNow certifications such as Certified System Administrator, Certified Application Developer, or Implementation Specialist are highly desirable.

Mohammed Rizvan

Account Manager

TekisHub Consulting Services LLC

1000 N West Street, Suite 1200, Wilmington, Delaware, 19801

| (O) Ext 207 | (D)

Global : USA | Canada | India | Singapore

India : Hyderabad | Bangalore | Noida | Jaipur | Pune


TekisHub, an EEO Employer

We value diversity and are dedicated to fostering an inclusive workplace of Equal Employment Opportunity where everyone is empowered to succeed. All employment decisions are based on qualifications, merit, and business needs.

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